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Windows Forum / Windows XP / New Users / January 2007

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Computer will not turn off

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Dumb Bunny - 29 Jan 2007 05:45 GMT
I have XP Home Edition with all the requisite MS upgrades installed but
within the last few days my computer will not turn off or restart when I go
to START \ TURN OFF COMPUTER in the usual way.

I am always online (high speed connection) but would like to turn it off
over night if possible.

Anyone got any suggestions on how to fix this problem?
Gordon - 29 Jan 2007 09:38 GMT
>  I have XP Home Edition with all the requisite MS upgrades installed but
> within the last few days my computer will not turn off or restart when I
> go to START \ TURN OFF COMPUTER in the usual way.

What happens when you try? Any error messages?
Dumb Bunny - 30 Jan 2007 03:24 GMT
>>  I have XP Home Edition with all the requisite MS upgrades installed but
>> within the last few days my computer will not turn off or restart when I
>> go to START \ TURN OFF COMPUTER in the usual way.
>
> What happens when you try? Any error messages?
No, no messages of any sort appear. Computer just won't shut down or
Restart.
C.Wilder - 29 Jan 2007 13:16 GMT
>  I have XP Home Edition with all the requisite MS upgrades installed
> but within the last few days my computer will not turn off or restart
[quoted text clipped - 4 lines]
>
> Anyone got any suggestions on how to fix this problem?

Try holding the off button in until is does go off. Then see if it does it
again.
Dumb Bunny - 30 Jan 2007 03:26 GMT
>>  I have XP Home Edition with all the requisite MS upgrades installed
>> but within the last few days my computer will not turn off or restart
[quoted text clipped - 7 lines]
> Try holding the off button in until is does go off. Then see if it does it
> again.

Yes, holding in the off button until it turns off is O.K. but it simply
returns to the "status quo" again and still won't shut down by the normal
method.
Frank Saunders, MS-MVP OE/WM - 30 Jan 2007 01:56 GMT
>  I have XP Home Edition with all the requisite MS upgrades installed but
> within the last few days my computer will not turn off or restart when I
> go to START \ TURN OFF COMPUTER in the usual way.
>
> I am always online (high speed connection) but would like to turn it off
> over night if possible.

See  http://aumha.org/win5/a/shtdwnxp.htm

Signature

Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup.  Don't expect an answer to email.

Dumb Bunny - 30 Jan 2007 03:28 GMT
Thanks for this URL Frank. I will read it through carefully and try some of
the suggested solutions (warily!).

>>  I have XP Home Edition with all the requisite MS upgrades installed but
>> within the last few days my computer will not turn off or restart when I
[quoted text clipped - 4 lines]
>
> See  http://aumha.org/win5/a/shtdwnxp.htm
 
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