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Windows Forum / Windows XP / New Users / April 2007purchase a presario Recovery CD
Where can I purchase a Presario Recovery CD. I called Compaq with the Make, Model and Serial number but the Compaq Notebook is too old for Recovery Disks. My neighbor's Compaq series PP2140 notebook has problems. She turned the power button off while it was running Windows Updates. The PC would only boot into Safe Mode. It would not run updates or DL any programs. After using Control Panel to remove some of the Windows Updates and rebooting, it booted into normal mode. But Control Panel has 4 icons with nothing next to them. After running all the Windows updates and restarting, the Control Panel still has the same look. Sometimes it will not open. Files from Download.com will not download. The toolbar acts like it is blocking the file. Is there a way to Repair IE 6.x? Or what do you advise? > Where can I purchase a Presario Recovery CD. I called Compaq with the Make, > Model and Serial number but the Compaq Notebook is too old for Recovery [quoted text clipped - 15 lines] > > Is there a way to Repair IE 6.x? Or what do you advise? If Compaq no longer offers Recovery Disks for that model, you can only get them from some place like eBay. You can use a generic OEM XP install disk to try and do a repair on your neighbor's machine if you have one. If you don't, then have your neighbor take the machine to a local computer professional for repair. This will not be at a BigStoreUSA type of place. Malke  SignatureElephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User Is there is a command to repair IE but Google cannot find it? Sir Gary In New Orleans ~~ Read To Learn © ~ Write To Think T >Is there is a command to repair IE but Google cannot find it? > >Sir Gary In New Orleans ~~ Read To Learn © ~ Write To Think T What is the exact problem you are having with IE that you want to repair? Ron Martell Duncan B.C. Canada SignatureMicrosoft MVP (1997 - 2008) On-Line Help Computer Service http://onlinehelp.bc.ca Syberfix Remote Computer Repair "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito." My neighbor's Compaq series PP2140 notebook has problems. She turned the power button off while it was running Windows Updates. The PC would only boot into Safe Mode. It would not run updates or DL any programs. After using Control Panel to remove some of the Windows Updates and rebooting, it booted into normal mode. But Control Panel has 4 icons with nothing next to them. After running all the Windows updates and restarting, the Control Panel still has the same look. Sometimes it will not open. Files from Download.com will not download. The toolbar acts like it is blocking the file. Is there a way to Repair IE 6.x? Or what do you advise? > My neighbor's Compaq series PP2140 notebook has problems. She turned the > power button off while it was running Windows Updates. [quoted text clipped - 11 lines] > > Is there a way to Repair IE 6.x? Or what do you advise? Simply repairing IE6 will in all probability do nothing. More than IE is damaged. Because she turned the power off while the machine was doing updates, the operating system is now in an unknown state. She should try: 1. Boot to Safe Mode and do a System Restore to before the incident. 2. If that doesn't help, she can try running the System File Checker. Start>Run>sfc /scannow [enter] Have a full XP install disk (same version as hers) on-hand. 3. If #1 and #2 don't work, she will need to do a Repair Install. You will need a generic OEM XP install cd that matches her version (Home, Pro, MCE) and Service Pack level. Caveat: If she hasn't backed up her data and it is important, she should retrieve the data first onto external media by booting some sort of rescue system (Knoppix, Bart's PE) before any further attempts at repairs. Malke SignatureElephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User The repair ( R ) install worked. She had an eMachine retail copy of XP home. Thanks for all the tips and help. > The repair ( R ) install worked. She had an eMachine retail copy of XP > home. Thanks for all the tips and help. You're welcome. Glad it all worked out for her. Malke SignatureElephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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