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Windows Forum / Windows XP / New Users / June 2007

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Windows Installer

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SteveCC - 30 Jun 2007 06:24 GMT
I have a problem I need some help with.  When my computer boots,
everything is normal until the desktop appears.
The first display window that appears is:  Window Installer - Preparing
to install.

Next is Scan - Please wait while Windows configures scan.  The feature
you are trying to use is on a CD-ROM on another removable disk that is
not available.

Insert scan disk and click OK.  
I insert the software disk that was with my printer ( or other software eg.,
Microsoft Picture-It)  and the process is
completed.

The next time I boot the computer the same problem happens.

Thanks for the help and any suggestions for this problem.
Steven Crispin
Peter Foldes - 30 Jun 2007 09:40 GMT
Steve

See if this tool will help

http://support.microsoft.com/kb/290301
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Peter

Please Reply to Newsgroup for the benefit of others
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>I have a problem I need some help with.  When my computer boots,
> everything is normal until the desktop appears.
[quoted text clipped - 14 lines]
> Thanks for the help and any suggestions for this problem.
> Steven Crispin
 
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