I have a problem I need some help with. When my computer boots,
everything is normal until the desktop appears.
The first display window that appears is: Window Installer - Preparing
to install.
Next is Scan - Please wait while Windows configures scan. The feature
you are trying to use is on a CD-ROM on another removable disk that is
not available.
Insert scan disk and click OK.
I insert the software disk that was with my printer ( or other software eg.,
Microsoft Picture-It) and the process is
completed.
The next time I boot the computer the same problem happens.
Thanks for the help and any suggestions for this problem.
Steven Crispin
Peter Foldes - 30 Jun 2007 09:40 GMT
Steve
See if this tool will help
http://support.microsoft.com/kb/290301

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Peter
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>I have a problem I need some help with. When my computer boots,
> everything is normal until the desktop appears.
[quoted text clipped - 14 lines]
> Thanks for the help and any suggestions for this problem.
> Steven Crispin