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Windows Forum / Windows XP / New Users / September 2007Memory Full Problem
When I open more than a couple additional windows on my pc, the memory runs out on my computer. I have a Dell Dimension 4550 PC with 111GB on my hard disc of which I am using 8.37 GB and I have 103 GB free space. I have 512 MB of RAM. I use Internet Explorer 6 with Windows XP Home Edition SP 2. I tried these which did not help: IE > Tools > Internet Options > Programs Tab and selected "Reset Web Options" IE > Tools > Internet Options > Advanced Tab and selected "Restore Defaults" Here are the problems when my memory runs out: When I try to right click nothing happens. If I can open an additional window, I get a window that is blank. When I click on a link on a website, and it opens up a popup box, it is blank, and I try to close it at the red x in the upper right corner, I get an error message that says: "Microsoft Internet Explorer - The window is busy. Closing it may cause some problems. Do you want to close it anyway? OK CANCEL" When I click OK, the window does not close. The only solution is to close all the windows on my desktop, delete the temporary internet files, compress the old files, and start all over again. I use "Disc Cleanup" to get more space by compressing old files and deleting temporary files. I cannot even run this utility when the windows are open, and I cannot close windows sometimes, so I have to shut down Internet Explorer and restart my computer. Sometimes I get an error message that says CHATCI - Runtime Error 7: Out of Memory. Can anyone help with this problem? > When I open more than a couple additional windows on my pc, the memory runs > out on my computer. [quoted text clipped - 29 lines] > > Can anyone help with this problem? Perform these cleaning steps and see if any improvement : 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start >> Control Panel >> Double click Network and Internet Connections >> Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 2... You need to be sure your system is clean from malware and Viruses by scanning for them Scan for malware from here: http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm http://www.lavasoft.com/products/ad-aware_se_personal.php http://www.safer-networking.org ; for Spybot S&D =How to perform a clean boot procedure to prevent background programs from interfering with a game or a program that you currently use http://support.microsoft.com/kb/331796 Download the Hijackthis and send the report to one of many forums for analysis and troubleshooting: When all else fails, HijackThis v1.99.1 (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. Post your log to http://aumha.net/viewforum.php?f=30, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, or other appropriate forums for expert analysis, not here. HTH. nass ------ www.nasstec.co.uk _____________________________________________________________________________________________ I ran Spybot Search and Destroy after updating and imunizing my computer. Here is all that it found. The reason these were disabled is probably because I am running Norton Anti Virus also and it shut these tasks off. Company: Product: Microsoft.Windows.IEFirewallBypass Threat: Security Description This is being flagged whenever the IE is configured to accept incoming connections through the Windows Firewall. Normally the IE does not need to accept incoming connections like servers do. This can be changed by malware but also by online antivirus scanners or other software. If you do not use the Windows Firewall or use online scanners frequently you may want to ignore this. Company: Microsoft Product: Windows Security Center Threat: Changed Security Center Settings Company product URL: _http://forums.net-integration.net/index.php?showtopic=32260_ Functionality This entry only wants to bring to your attention that "someone" has disabled one or more notifications in the Windows security center. If you’ve changed the settings yourself you can safely tell Spybot to exclude those detections from further searches. In order to do this please right click on each in turn, then click "exclude this detection from future searches". That way, should any other part of security center settings change Spybot will still detect those. For more information please visit our forum linked above. "Windows Security Center.AntiVirusOverride" , if this is found, the Security Center does not monitor the antivirus-protection Company: Microsoft Product: WindowsSecurityCenter_disabled Threat: Security Functionality if the Windows Security Center is disabled this entry will be shown Description Malware can disable the Windows Security Center to make your System more vulnerable. If you have other security software suit installed, this may also deactivate the Windows Security Center to avoid double warning messages. _____________________________________________________________________________________________ I ran HIjackThis and I posted the log at http://forums.techguy.org/showthread.php?t=605680 and I did not get any satisfactory response. Here is the log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:57:51 AM, on 8/6/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\WINDOWS\system32\lxczcoms.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE C:\WINDOWS\System32\nvsvc32.exe C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\WINDOWS\BCMSMMSG.exe C:\Program Files\Common Files\AOL\1154884519\ee\AOLSoftware.exe C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Program Files\Lexmark 1200 Series\lxczbmon.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Messenger\msmsgs.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/ R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe" O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1154884519\ee\AOLSoftware.exe O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s O4 - HKLM\..\Run: [lxczbmgr.exe] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user') O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://qtinstall.info.apple.com/qtactivex/QTPlugin.cab O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/service_c...ex/TmHcmsX.CAB O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Reso...s.10.6.0.4.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1154699098984 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1154699087125 O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/W...gPublisher.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: lxcz_device - - C:\WINDOWS\system32\lxczcoms.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 11732 bytes ____________________________________________________________________ I appreciate your efforts, but I would like to know if there is any technical assistance that could help me identify and solve this problem, or should I upgrade my RAM from 512 MB to 1 GB, or reload Windows from scratch? Please refer this problem to one of your advanced technicians, or tell me how to get the help I need to solve this problem. Thanks. --------------------------------------------------------------------------------------------- > > When I open more than a couple additional windows on my pc, the memory runs > > out on my computer. [quoted text clipped - 74 lines] > ------ > www.nasstec.co.uk > _____________________________________________________________________________________________ > [quoted text clipped - 82 lines] > http://forums.techguy.org/showthread.php?t=605680 and I did not get any > satisfactory response. Hi, I think you make it difficult for yourself, by not following their advice and I can see where it gone wrong?. They told you to remove unwanted application but it is still in your hijackthis log, first nobody will give analysis for the log file here as this Windows XP Newsgroup not Hijackthis forums. To your log, there is lots of crap you need to get rid off there, send you log (recent one) to another forum and this time listen and follow the steps for your own good. It will be nice if you informed the techguy people that you will send your log somewhere else, as they done a good job but unfortunately you didn't follow the advice from them and I hope you will not do the same thing with others!. You need to think about what you want to keep and what you prepare to remove?. There are lots of start up (unwanted startup programs) that can crawl any system listed in your log. Look in the Add/Remove programs and see what installed there, you will be surprised to see lots of Pies residing there, installed by software you trusted to be installed on your system?. Windows defender should be removed in this stage of troubleshooting as it can hinder the scan and the removal of things if it was run in real time Protection mode, the spybot report is normal as Norton took care of your security, it disabled the windows security centre to avoid conflict, so spybot scan picked it up to alert you. Finally, please don't take my words as critic to you but as advice. HTH. nass Contrary to what you say below, nobody at the Tech Guy Forum analyzed my HijackThis Log and told me which programs to remove and which to leave alone. I will take your advice and look in my add/remove programs and remove those programs I am not using. My last request in the Tech Guy Forum was in fact: "08-Aug-2007 10:26 PM Can somebody analyze my HijackThis Log and tell me if any of these should be deleted or repaired? I am still having the problem with my RAM memory filling up as mentioned above. Does anybody have any ideas how the problem can be solved?" I will look over your posting and try to follow it step by step to see if there are any recommendations that you made that I missed. Thanks again for your help, and I will post here after I do so. > > _____________________________________________________________________________________________ > > [quoted text clipped - 111 lines] > HTH. > nass My gosh, you didn't give them any time to analyze your log. Things don't happen in minutes. | Contrary to what you say below, nobody at the Tech Guy Forum analyzed my | HijackThis Log and told me which programs to remove and which to leave alone. [quoted text clipped - 114 lines] | > HTH. | > nass To: Nass YOU SAID: "Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it." QUESTION: Should I leave this box unchecked permanently? Please reply. > > When I open more than a couple additional windows on my pc, the memory runs > > out on my computer. [quoted text clipped - 74 lines] > ------ > www.nasstec.co.uk To: Nass YOU SAID: "Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it." QUESTION: Should I leave this box unchecked permanently? Please reply. > > When I open more than a couple additional windows on my pc, the memory runs > > out on my computer. [quoted text clipped - 74 lines] > ------ > www.nasstec.co.uk 1. Try increasing the amount of Physical Ram you have. 2. Try uninstalling Norton's and go with the windows firewall and Trend Micros AV program. 3. Find out how much you have allocated to the page file/swap file. BEFORE you do any of this though you will want to turn off any third party software and run the following: Disk Clean-up; Scan Disk/Error Checking and Disk Defrag. As a PC tech I can honestly say that about 90% of issues I have seen closely related to this issue is normally resolved by using the methods I have just described. Good Luck |
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