Please be gentle as I am not a computer whiz. I added a new user and also
turned on 'Guest User' in user accounts. That's all fine and well but now I
have lost 'Administrator' and all my old emails and address book contents
have just disappeared. I don't know what I have done wrong. I know that
'Administrator' is there somewhere, because I tried to add a new user call
Administrator but it says that that name is already used. If it's already
used, then why can't I find it and why has my other stuff disappeared?
Please hlep, desparate. Also please answer me with very basic computer
language, thanks.
Bert Kinney - 28 Aug 2007 05:52 GMT
Hi,
WindowsXP creates an Administrator account by default. This account is
normally hidden and is intended as a reserve account for troubleshooting
purposes and not meant for day to day use. As long as there is another
account created with administrator credentials the default administrator
account will remain hidden. The hidden Administrator account that you had
been using can be accessed pressing Ctrl+alt+del twice at the welcome
screen. For the user name type administrator and enter a password if there
was one. If there was no password leave it blank and press enter.
You will have to choose a name other than administrator for the new account.
User data can be copied to the new account using this article.
How to copy data from one user profile to a new profile
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151
If there's a email program containing your email that you need also, let us
know what the name and versions of the email program so we can help you further.
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org
> Please be gentle as I am not a computer whiz. I added a new user and also
> turned on 'Guest User' in user accounts. That's all fine and well but now I
[quoted text clipped - 5 lines]
> Please hlep, desparate. Also please answer me with very basic computer
> language, thanks.
janetb1969 - 28 Aug 2007 08:28 GMT
Bert, you are brilliant. I don't know how to transfer my emails and address
across to the new 'user' but at least I have access to them now. I'll read
the article that you mentioned. Thank you so much - I was starting to panic.
YOU ARE A LIFESAVER!!!
Janet
> Hi,
>
[quoted text clipped - 30 lines]
> > Please hlep, desparate. Also please answer me with very basic computer
> > language, thanks.
Bert Kinney - 28 Aug 2007 20:32 GMT
You're welcome Janet. :)
If you need help moving email to the new account, let me know the name of
the email application is version.
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org
> Bert, you are brilliant. I don't know how to transfer my emails and address
> across to the new 'user' but at least I have access to them now. I'll read
[quoted text clipped - 37 lines]
>>> Please hlep, desparate. Also please answer me with very basic computer
>>> language, thanks.
janetb1969 - 29 Aug 2007 02:52 GMT
Hi Bert,
When I go to my emails and click on 'Help' and then 'About Microsoft Outlook
Express' it says MICROSOFT OUTLOOK EXPRESS 6. Does this sound right??? I'm
not sure.
Thanks
Janet
> You're welcome Janet. :)
>
[quoted text clipped - 47 lines]
> >>> Please hlep, desparate. Also please answer me with very basic computer
> >>> language, thanks.
Frank Saunders, MS-MVP OE/WM - 29 Aug 2007 04:14 GMT
> Hi Bert,
>
[quoted text clipped - 3 lines]
> I'm
> not sure.
See
Backing up and Cloning your OE Identities
http://www.insideoe.com/backup/index.htm

Signature
Frank Saunders, MS-MVP OE/WM
Do not send mail.
Bert Kinney - 29 Aug 2007 15:00 GMT
Hi Janet,
Follow the link Frank provided. He's much more knowledgeable then I in
Outlook Express.
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org
> Hi Bert,
>
[quoted text clipped - 57 lines]
>>>>> Please hlep, desparate. Also please answer me with very basic computer
>>>>> language, thanks.
Gordon - 28 Aug 2007 07:33 GMT
> and also turned on 'Guest User' in user accounts.
Don't Turn it off. If you want an account for casual users, create a new
Limited User Account and call it "Visitor" or some such.
Bruce Chambers - 29 Aug 2007 03:40 GMT
> Please be gentle as I am not a computer whiz. I added a new user and also
> turned on 'Guest User' in user accounts. That's all fine and well but now I
[quoted text clipped - 5 lines]
> Please hlep, desparate. Also please answer me with very basic computer
> language, thanks.
As you've discovered, once any additional user accounts have been
created, the built-in Administrator account will no longer be displayed
on the Welcome Screen. This is a default security feature.
The built-in Administrator account really was never intended to be
used for day-to-day normal use. The standard security practice is to
rename the account, set a strong password on it, and use it only to
create another account for regular use, reserving the Administrator
account as a "back door" in case something corrupts your regular account(s).
By design, the only way to log into the Administrator account of
WinXP Home is to reboot into Safe Mode. For WinXP Pro, pressing
CTRL+ALT+DEL twice at the Welcome Screen will produce the standard login
dialog box.
A wiser course of action would be to create another user account
for your daily use (as you've done), and copy desired the files and
settings from the Administrator account to this newly created user profile.
HOW TO Create and Configure User Accounts in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;279783
How to Copy User Data to a New User Profile
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151

Signature
Bruce Chambers
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