USB Problem

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Tassie - 29 Oct 2007 02:16 GMT

I bought a reconditioned pent 4 with win xp pro IE 7, but when I try to
install my pixma ip1000 canon printer; the software installs fine, but when
it gets to the "driver" part of installation, I get the message that the USB
port is "faulty".

The USBs are working ok with other harware devices. I have tried to install
a driver from the Canon website, but the directions on decompressing the file
and installing it don't seem to work. also it says: "d'click setup.exe
file", but I can't find where this file is.

I have taken the printer in to Canon but they tell me it isn't worth
repairing as it is
out of warranty.

I have checked the USB problems in "Disscussion" but don't understand the
terms used: "ghost norton" "mirror drive" etc.

I would really appreciate some advice please.

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LVTravel - 29 Oct 2007 04:59 GMT

If the USB ports work with other devices, have you tried the printer on
another computer? Have you tried replacing the USB cable with a known good
one. I have had USB cables go bad with repeated plugging/unpluging.

>I bought a reconditioned pent 4 with win xp pro IE 7, but when I try to
> install my pixma ip1000 canon printer; the software installs fine, but
[quoted text clipped - 18 lines]
>
> I would really appreciate some advice please.

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