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John - 25 Mar 2008 00:33 GMT

Sorry about posting here but can't find a IE7Group.

Went to see a friend tonight. I suggested he checked his cache size - we
tried to do it but the Tools would not open. It merely flashed for a split
second. In Control Panel the usual "Internet Options" had no title and
wouldn't open.

Any pointers for a simple fix. We did try to re-install but got a message
saying IE7 was already installed.

Reply to this Message

Alan Edwards - 25 Mar 2008 02:49 GMT

Please try the IE7 group.
The recommended newsgroup is microsoft.public.internetexplorer.general

In a proper newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

If you must use a web interface:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.
public.internetexplorer.general

...Alan
--
Alan Edwards, MS MVP Windows - Internet Explorer
http://dts-l.com/index.htm

On Mon, 24 Mar 2008 23:33:42 GMT, in
microsoft.public.windowsxp.newusers, "John"
<john.plant90nospam@ntlworld.com> wrote:

>Sorry about posting here but can't find a IE7Group.

Reply to this Message

philo - 25 Mar 2008 12:16 GMT

> Sorry about posting here but can't find a IE7Group.
>
[quoted text clipped - 5 lines]
> Any pointers for a simple fix. We did try to re-install but got a message
> saying IE7 was already installed.

Go into the control panel ==> add/remove programs

then opt to uninstall IE7

you should get a choice to repair it

give that a try

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Kaja - 26 Mar 2008 18:14 GMT

I want to help you but I need more information. You said you reccomend your
friend check his cache size, why did you do that? What is the spefic problem
you are having with IE? Do you get an error? What specifically is happening
that you need to fix?
Best regards,
Kaja

> Sorry about posting here but can't find a IE7Group.
>
[quoted text clipped - 5 lines]
> Any pointers for a simple fix. We did try to re-install but got a message
> saying IE7 was already installed.

Reply to this Message

John - 26 Mar 2008 19:07 GMT

> I want to help you but I need more information. You said you reccomend
> your
[quoted text clipped - 16 lines]
>> Any pointers for a simple fix. We did try to re-install but got a message
>> saying IE7 was already installed.

Just that his cache was very large.

Reply to this Message

Kaja - 26 Mar 2008 19:53 GMT

Well I don't have an answer why tools, internet options does not work, but if
his cache is large he should clear the temporary internet files and history
on a weekly basis. This will speed up IE and maybe solve the problem. Go to
tools, internet options, delete. Select delete temporary files and delete
them, then clear or delete history. See if that helps.
Best regards,
Kaja

> > I want to help you but I need more information. You said you reccomend
> > your
[quoted text clipped - 18 lines]
>
> Just that his cache was very large.

Reply to this Message