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Windows Forum / Windows XP / New Users / March 2008Windows XP pro OEM
Hi I have just bought a new computer, with Windows XP Professional pre-installed, and I have sold my previous computer, which I had upgraded to XP pro. Obviously, I sold it with the upgrade disc. I have managed to find the number for my current copy of XP, but what do I do if I need to re-install XP, which happened on the previous computer? I was not supplied with a resource disc for the new computer, just a disc of MB drivers. Any ideas? Regards Richard > Hi > I have just bought a new computer, with Windows XP Professional [quoted text clipped - 4 lines] > with a resource disc for the new computer, just a disc of MB drivers. > Any ideas? The computer mftr. is required to provide you a way of returning the machine to factory condition. This can be done by providing: a. Physical install CD of the actual operating system (hardly ever done any more); or b. Physical restore disk(s) which have an image of the system as it came from the factory; or c. Restore image placed on a special partition on the hard drive (may be hidden). In these cases, there is usually a utility to create physical restore CD/DVDs - look in the Start Menu for OEM entries (Dell, HP, Sony, etc.). Physical restore disks are important to have in case the hard drive dies. Refer to the manual you got with your new computer, the OEM's Help files/documents on the hard drive, or the tech support website for your specific model computer to see which method your OEM used. Malke  SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! I have checked - there is no physical CD, no restore disk, no special partition, nor any software to create restore CD - no manual either (I've had to download the MB manual from the internet). The computer is not a well-known make - probably just some two-bit outfit (no names!) making a bit of money building cheapo computers! Thanks anyway. I was actually looking at some way of compacting the OS onto a disc so that I can use it for back up. Obviously, the simplest thing to do is to buy another copy of XP! >> Hi >> I have just bought a new computer, with Windows XP Professional [quoted text clipped - 26 lines] > > Malke > I have checked - there is no physical CD, no restore disk, no special > partition, nor any software to create restore CD - no manual either (I've [quoted text clipped - 5 lines] > that I can use it for back up. Obviously, the simplest thing to do is to > buy another copy of XP! That's not the obvious solution to me. The obvious solution to me is that you contact the computer mftr. and insist on receiving a legal copy of XP Pro OEM or call your credit card company and do a charge-back. Also contact Microsoft's piracy division. Piracy Basics - Microsoft Product Activation - http://www.microsoft.com/piracy/basics/activation/ Genuine Windows Offer Q&A - http://www.microsoft.com/genuine/purchase/purchaseFAQ.aspx Of course if you can afford to walk away from $200 and you don't care, that's your choice. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! > > I have checked - there is no physical CD, no restore disk, no special > > partition, nor any software to create restore CD - no manual either (I've [quoted text clipped - 10 lines] > Pro OEM or call your credit card company and do a charge-back. Also contact > Microsoft's piracy division. Just in case Richard wants another opinion, I'm with your point of view 100%. Richard has been cheated, and he shouldn't just sit back and accept that. SignatureKen Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup And if he wants a 3rd opinion I agree with Malke........And I am just some poor consumer schmuck... But gal darn it...I paid for it and I want what I paid for!! peter SignatureDISCLAIMER: If you find a posting or message from me offensive, inappropriate, or disruptive, please ignore it. If you don't know how to ignore a posting, complain to me and I will be only too happy to demonstrate... ;-) >> I have checked - there is no physical CD, no restore disk, no special >> partition, nor any software to create restore CD - no manual either (I've [quoted text clipped - 21 lines] > > Malke SignatureAdd MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) <message rule> <<Previous Text Snipped to Save Bandwidth When Appropriate>> Richard Daish wrote: > I have checked - there is no physical CD, no restore disk, no special > partition, nor any software to create restore CD - no manual either (I've [quoted text clipped - 5 lines] > that I can use it for back up. Obviously, the simplest thing to do is to > buy another copy of XP! That's not the obvious solution to me. The obvious solution to me is that you contact the computer mftr. and insist on receiving a legal copy of XP Pro OEM or call your credit card company and do a charge-back. Also contact Microsoft's piracy division. Piracy Basics - Microsoft Product Activation - http://www.microsoft.com/piracy/basics/activation/ Genuine Windows Offer Q&A - http://www.microsoft.com/genuine/purchase/purchaseFAQ.aspx Of course if you can afford to walk away from $200 and you don't care, that's your choice. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! Richard Daish, Until you resolve your issue with the PC manufacturer, of obtaining some kind of restore CD, you might consider purchasing a copy of Acronis TrueImage version11. This will enable you to make an image of your HDD and its partitions. To be used in a restore process in the future. It can be purchased from Acronis online for about USD$49.99, and most computer stores for about the same amount. You can check also on Ebay for TrueImage version 10 which might be cheaper, version 10 will work will work with Vista, if you ever acquire a PC with Vista, or upgrade your current PC with Vista. SignatureAdd MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) <message rule> <<Previous Text Snipped to Save Bandwidth When Appropriate>> Richard Daish wrote: > I have checked - there is no physical CD, no restore disk, no special > partition, nor any software to create restore CD - no manual either (I've [quoted text clipped - 5 lines] > that I can use it for back up. Obviously, the simplest thing to do is to > buy another copy of XP! That's not the obvious solution to me. The obvious solution to me is that you contact the computer mftr. and insist on receiving a legal copy of XP Pro OEM or call your credit card company and do a charge-back. Also contact Microsoft's piracy division. Piracy Basics - Microsoft Product Activation - http://www.microsoft.com/piracy/basics/activation/ Genuine Windows Offer Q&A - http://www.microsoft.com/genuine/purchase/purchaseFAQ.aspx Of course if you can afford to walk away from $200 and you don't care, that's your choice. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! > Hi > I have just bought a new computer, with Windows XP Professional [quoted text clipped - 3 lines] > re-install XP, which happened on the previous computer? I was not supplied > with a resource disc for the new computer, just a disc of MB drivers. OEM vendors are required by their agreement with Microsoft to give you a means of reinstalling, should it be necessary. They can do this in one of three ways: 1. An OEM copy of Windows 2. A restore CD 3. A hidden partition on your drive, with restore information. If you don't have 1 or 2, you should have 3, but you should contact your vendor to find out. Personally, I find both 2 and 3 unacceptable (especially 3; a hard drive crash can leave you with nothing), and would never choose to buy a computer that came with an operating system unless I got a complete generic installation CD for that operating system. SignatureKen Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup Hi and thanks for all your suggestions. I have followed this up with the manufacturer, who is claiming the CDs should have been included, so they are sending duplicates. I would not have known, apart from you gentlemen telling me, as I have never bought a computer with an OS before - I have always supplied it. Thank you very much. >> Hi >> I have just bought a new computer, with Windows XP Professional [quoted text clipped - 22 lines] > a computer that came with an operating system unless I got a complete > generic installation CD for that operating system. > Hi and thanks for all your suggestions. > I have followed this up with the manufacturer, who is claiming the CDs > should have been included, so they are sending duplicates. I would not > have known, apart from you gentlemen telling me, as I have never bought a > computer with an OS before - I have always supplied it. > Thank you very much. Glad you got this sorted. Thanks for taking the time to post back. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! > Hi and thanks for all your suggestions. > I have followed this up with the manufacturer, who is claiming the CDs > should have been included, so they are sending duplicates. I would not have > known, apart from you gentlemen telling me, as I have never bought a > computer with an OS before - I have always supplied it. > Thank you very much. You're welcome, and glad to hear they're sending them. > >> Hi > >> I have just bought a new computer, with Windows XP Professional [quoted text clipped - 22 lines] > > a computer that came with an operating system unless I got a complete > > generic installation CD for that operating system. SignatureKen Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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