 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Windows Forum / Windows XP / New Users / May 2008Mouse Freezes Up
I have a 6-year old WinXP desktop that has been running perfectly since I bought it. It has the original Logitech M-BD58 mouse. Now, about once a day, when I go to close any program...whether it be Notepad, Firefox, OE, etc., the mouse pointer will freeze. There seems to be hard drive activity going on during this period, but the pointer never frees up. I have to reboot the system to restore functionality. Any idea where to start diagnosing this problem? Thanks! Scott > I have a 6-year old WinXP desktop that has been running perfectly since I > bought it. It has the original Logitech M-BD58 mouse. Now, about once a [quoted text clipped - 4 lines] > reboot the system to restore functionality. Any idea where to start > diagnosing this problem? It may not have anything to do with the mouse but since that's an easy first step, uninstall the Logitech mouse software and try a different mouse. Report back. Malke  SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! > > I have a 6-year old WinXP desktop that has been running perfectly since I > > bought it. It has the original Logitech M-BD58 mouse. Now, about once a [quoted text clipped - 15 lines] > www.elephantboycomputers.com > Don't Panic! Malke, OK, I'll try that. By the way, I should mention that about the same time this problem started, I would occasionally hear that "bong" sound that plays when a USB device is connected or unconnected...even though there was no USB device being plugged in or unplugged at the time. This is something new. It's never happened in the past. Is this related? Thanks! Scott > OK, I'll try that. By the way, I should mention that about the same time > this problem started, I would occasionally hear that "bong" sound that > plays when a USB device is connected or unconnected...even though there > was no USB device > being plugged in or unplugged at the time. This is something new. It's > never happened in the past. Is this related? Probably, but I don't know. Troubleshooting has to be systematic, trying one thing at a time and testing after each change. I suggested removing the Logitech software/drivers and using a different mouse as a first step. Do this and test afterwards. If that doesn't solve the issue, we go onto something else. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! > > OK, I'll try that. By the way, I should mention that about the same time > > this problem started, I would occasionally hear that "bong" sound that [quoted text clipped - 15 lines] > www.elephantboycomputers.com > Don't Panic! Malke, I don't think it's the mouse. It hasn't frozen lately. The only quirk now is that once or twice a day, I hear the "bong" sound that you hear when a USB device is detected. It bongs once, and one second later, it bongs again. The mouse freezes during this short period. It sounds like the system thinks it's detecting a USB device, even though none is being hooked up. Any clues? Thanks! Scott > I don't think it's the mouse. It hasn't frozen lately. The only quirk now > is that once or twice a day, I hear the "bong" sound that you hear when a > USB device is detected. It bongs once, and one second later, it bongs > again. The mouse freezes during this short period. It sounds like the > system thinks it's detecting a USB device, even though none is being > hooked up. Look in Event Viewer for clues. Start>Run>eventvwr.msc [enter] It certainly does sound like something is going on with your USB ports. What other USB devices do you have attached? General USB Troubleshooting in Windows XP - http://support.microsoft.com/?kbid=310575 What changed between the time things worked and the time they didn't? Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! > > I don't think it's the mouse. It hasn't frozen lately. The only quirk now > > is that once or twice a day, I hear the "bong" sound that you hear when a [quoted text clipped - 19 lines] > www.elephantboycomputers.com > Don't Panic! Malke, I checked eventvwr.msc, and there were no errors showing recently. While I was checking it, the USB connection "bong" sounded, and a second later, it sounded again (just as it would if something were disconnecting). After hitting refresh, no error showed up under eventvwe.msc. I haven't changed any hardware or software recently. I do connect an external hard drive for backup every week, but it never causes any problems. I also do an Activesync with my smartphone every week. I'll try unplugging that cable for now. Any idea why the system may think there's a USB connection being made? Thanks! Scott > I checked eventvwr.msc, and there were no errors showing recently. While I > was checking it, the USB connection "bong" sounded, and a second later, it [quoted text clipped - 5 lines] > for now. Any idea why the system may think there's a USB connection > being made? I've heard of other people having a similar problem, with the USB "bong" sound going off, but I really don't know why it happens. Sure, try unplugging any extra USB cables and see if that helps. Sorry that I was unable to give you a definitive answer. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.