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Windows Forum / Windows XP / New Users / May 2008start and taskbar
a friend has given me a laptop to look at because when it is turned on the start button and taskbar are on the screen for around 10 seconds then disappear.I have checked the control panel and all seems to be normal and it is not set to auto hide,so what else could be the problem? this is the operating system info i got off it: unattended windows xp service pack x build 3 version 2006 intel(R) pentium(R) M processor 1600MHZ,590MHZ he told me it had worked a few months back but got trogans and worms but was apparently fixed.Any ideas? Thanks --- lifes like that > a friend has given me a laptop to look at because when it is turned on the > start button and taskbar are on the screen for around 10 seconds then [quoted text clipped - 8 lines] > he told me it had worked a few months back but got trogans and worms but > was apparently fixed.Any ideas? The computer is probably still infected. You can try doing a winlogon fix, but I'd also go through some really thorough virus/malware removal steps or just back up his data and clean-install Windows. 1. Fix winlogon Start>Run>regedit [enter] Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Look at the string value for Userinit. It should be C:\WINDOWS\system32\userinit.exe, If you see anything after userinit.exe except the trailing comma, delete it. Don't forget to retain the trailing comma. 2. Malware removal steps: http://www.elephantboycomputers.com/page2.html#Removing_Malware 3. To reinstall Windows, follow the mftr.'s instructions if this is an OEM box. Otherwise: http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What you will need on-hand Malke  SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! I cant do a clean install as the lovely bloke that gave him the computer never gave him the disc and i also noticed while doing a disc clean up that it wanted me to insert the original windows disc that came with.im guessing theres been another o.p installed over the top.i have done complete scans with avg,came up clean.I just cant work out why the taskbar wont stay on screen.not my comp so its not a major drama.thanks Signaturelifes like that > > a friend has given me a laptop to look at because when it is turned on the > > start button and taskbar are on the screen for around 10 seconds then [quoted text clipped - 37 lines] > > Malke > I cant do a clean install as the lovely bloke that gave him the computer > never gave him the disc and i also noticed while doing a disc clean up > that it wanted me to insert the original windows disc that came with.im > guessing theres been another o.p installed over the top.i have done > complete scans with avg,came up clean.I just cant work out why the taskbar > wont stay on screen.not my comp so its not a major drama.thanks Have your friend take the machine to a professional computer repair shop (not your local version of BigComputerStore/GeekSquad). They will be able to repair it or do a clean install of Windows even though your friend is missing the install disk. That's really the only option unless your friend buys a Windows XP install disk and does a clean install himself. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! done a winlogon fix,nothing to delete after the comma. and yes i do know i can still run programs without start. Your last reply about my version of big computer stores and geek squads was rude. I dont pretend to know everything.i told my friend i can post a question as they dont have the net either.thanks for the help so far. Signaturelifes like that > > I cant do a clean install as the lovely bloke that gave him the computer > > never gave him the disc and i also noticed while doing a disc clean up [quoted text clipped - 10 lines] > > Malke > done a winlogon fix,nothing to delete after the comma. > and yes i do know i can still run programs without start. > Your last reply about my version of big computer stores and geek squads > was rude. > I dont pretend to know everything.i told my friend i can post a question > as they dont have the net either.thanks for the help so far. Jeez Louise, that's what I get for trying to help you. Rude? You want to see rude? Just read your post to me here: "I cant do a clean install as the lovely bloke that gave him the computer never gave him the disc and i also noticed while doing a disc clean up that it wanted me to insert the original windows disc that came with.im guessing theres been another o.p installed over the top.i have done complete scans with avg,came up clean.I just cant work out why the taskbar wont stay on screen.not my comp so its not a major drama.thanks" After I take my time to give you a reasoned, thoughtful answer to help you, including warning you away from the big computer stores that will rip you off and not do a good job, you come back with "not my comp so its not a major drama". You tell me your friend doesn't have an XP install disk. Therefore I tell you the only option for your friend is to take the machine to a competent shop where they will have the missing install disk or to buy one. And you think that's rude?!!! WTF was I supposed to tell you - wish really really hard and the fairies will bring you an install disk? Sheesh. Forget you. *plonk* Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! im sorry,i obviously read more into the last message than i should have.i mistook who you were calling a geek.my bad. about the computer i have hit the win key and have got the start menu up, right clicked the properties to make sure it was not hidden but still have not got start or taskbar up. so i think i'll take your advice and he can deal with his own problem. i apologise again. thanks for your help Signaturelifes like that > > done a winlogon fix,nothing to delete after the comma. > > and yes i do know i can still run programs without start. [quoted text clipped - 29 lines] > > Malke > a friend has given me a laptop to look at because when it is turned on the > start button and taskbar are on the screen for around 10 seconds then [quoted text clipped - 9 lines] > was apparently fixed.Any ideas? > Thanks Addendum - In my last post I assumed that you know that you can run programs even if you can't get to the Start button and my boilerplate instructions for running regedit say "Start>Run>...". To run regedit without the Start button, do Ctrl-Alt-Del to get Task Manager and then choose New Task>regedit. Malke SignatureMS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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