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Windows Forum / Windows XP / Performance and Maintainance / September 2005

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Slow shutdown

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gderreck - 28 Sep 2005 06:38 GMT
Have recently installed norton ghost 10. Am now experiencing slow shutdown.
Windows requires me to end Smax4PNP and ShellIconHiddenWindow. I own a
Toshiba m40 laptop with xp home. Hive cleanup service is installed. Have had
applications in the past (Zone Alarm, Spyware Doctor) which have caused the
same behaviour. Am  happy with ghost. Will not uninstall. Are there any
adjustments that I can make to speed up shutdown and avoid having to manually
end above programs. Last question: will xp eventually adjust to new app and
shutdown correctly. Any help in dealing with this would be appreciated.
Treeman - 28 Sep 2005 15:28 GMT
gderreck,
"ShellIconHiddenWindow" appears to be a problem related to Musicmatc
10.
Do you have this installed? If so, try an uninstall from Control Pane
and see if your problems stop. Here's the skinny on Smax4pnp 'SMax4PN
error' (http://file.net/process/smax4pnp.exe.html)
Best,
Treema

--
Treema
gderreck - 28 Sep 2005 16:03 GMT
Thank you Treeman. Yes I have Musicmatch 10 installed. However the slow
shutdown was not an issue until I installed: Zone Alarm and Spyware
Doctor(which I susequently uninstalled) or Norton Ghost which I intend to
keep. Is there a way to edit the shutdown script to kill ShellIcon and
Smax4PNP before logoff. I have PSKill but I'd rather have windows do the work.

> gderreck,
> "ShellIconHiddenWindow" appears to be a problem related to Musicmatch
[quoted text clipped - 4 lines]
> Best,
> Treeman
s05s - 28 Sep 2005 17:36 GMT
>Have recently installed norton ghost 10. Am now experiencing slow
>shutdown.
[quoted text clipped - 12 lines]
>shutdown correctly. Any help in dealing with this would be
>appreciated.

check out the link below, hope it helps
http://www.aumha.org/win5/a/shtdwnxp.htm

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