Laptop Restarts When I Select Shutdown

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gillo72 - 30 Dec 2005 14:22 GMT

Hi,
I have a laptop that runs Windows XP SP2. It now restarts instead of
shutting down and the Hibernate and Stand By optoins can no longer be
selected. I have disabled the Autostart after failure option and now get the
following message:
***STOP: 0x0000007E (0x0000005, 0xF78999B0, 0xF79909B4, 0xF79906B0)
***kbdclass.sys ADDRESS f78999B0 base at F7899000 date stamp 41107b08
Does any body know what any of that means and if so, how to remedy it. Your
help would be greatly appreciated. Cheers... Gillo.

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Gerry Cornell - 30 Dec 2005 17:06 GMT

Stop: 0x7E Error occurs in Kbdclass.sys when you try to shut down Windows XP
http://support.microsoft.com/?kbid=313050

Signature

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

> Hi,
> I have a laptop that runs Windows XP SP2. It now restarts instead of
[quoted text clipped - 7 lines]
> Your
> help would be greatly appreciated. Cheers... Gillo.

Reply to this Message

gillo72 - 30 Dec 2005 18:40 GMT

Thank you Gerry. Uninstalled Logitech software and problem has now gone. You
are indeed a god. Many thanks and happy new year to you.
Gillo

> Stop: 0x7E Error occurs in Kbdclass.sys when you try to shut down Windows XP
> http://support.microsoft.com/?kbid=313050
[quoted text clipped - 10 lines]
> > Your
> > help would be greatly appreciated. Cheers... Gillo.

Reply to this Message

Gerry Cornell - 30 Dec 2005 19:34 GMT

Gillo

My pleasure. Thanks for recording the outcome.

Signature

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

> Thank you Gerry. Uninstalled Logitech software and problem has now gone.
> You
[quoted text clipped - 17 lines]
>> > Your
>> > help would be greatly appreciated. Cheers... Gillo.

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