Instructions on how to obtain the hotfix are clearly explained on that page
(there is no download):
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services telephone numbers and information about support costs,
visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
| Hi,
|
[quoted text clipped - 12 lines]
|
| Thanks.
Beth Lowgren - 31 Aug 2006 05:31 GMT
> Instructions on how to obtain the hotfix are clearly explained on that page
> (there is no download):
I was a bit confused as well. I was expecting a download, considering all
the info on the page describing how to use the hotfix. It threw me.
The link on the KB890582 page doesn't work... goes to a dead page.
http://support.microsoft.com/contactus/?ws=support
Naturally support hours in the evening are spotty.