System Restor Not Working

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Martnic - 23 Sep 2006 09:37 GMT

I recently wanted to make a restore point, so I went to Control
panel/Performanceand Maintenance/System Info to adjust max . restore page
file and recived an error of 'System Restor Encountered An Error Trying To
Enable/Disable One Or More Drives. Restart Your Machine And Try Again' which
I have done and still receive the error.

So I tried accessing it directly from the Control Panel(top left corner) and
got the error message 'Sys. Restore Is Unable To Protect Your Computer.
Please Restart and Run Sys. Restore Again' which I have and still no joy.

I have checked Services/Components but unable to see it listed, have tried
to start it from a Command Prompt but get a message along the lines of 'Its
not a recognised command/ batch file' or something like that.

To recap Windows shows me System Restore is working but when i try to use it
or install software windows tells me it's not working.

Anybody got any ideas

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Bert Kinney - 23 Sep 2006 14:55 GMT

Hi,

Let's take a look at Event Viewer for any System Restore logs that may have been
created recently that may help us diagnose the problem.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in the right
pane to sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the two
arrows in the upper right corner. This will copy the event information to the
clipboard. Paste the information for each of the two event here. There's no need
to post duplicate Event ID's.

How do I use the Event Viewer to search for System Restore logs?
http://bertk.mvps.org/html/source.html

Here are some more links for troubleshooting System Restore.

System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html

System Restore fails to create an automatic restore point:
http://bertk.mvps.org/html/srauto.html

Disappearing Restore Points:
http://bertk.mvps.org/html/missingrps.html

Signature

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

>I recently wanted to make a restore point, so I went to Control
> panel/Performanceand Maintenance/System Info to adjust max . restore page
[quoted text clipped - 14 lines]
>
> Anybody got any ideas

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Martnic - 23 Sep 2006 21:09 GMT

Thanks for your reply.

I have already checked Event Veiwer as decribed and can confirm there are no
entrys under "sr" or "srservice".

Any further ideas?

Anyone?

> Hi,
>
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> >
> > Anybody got any ideas

Reply to this Message

Bert Kinney - 24 Sep 2006 14:33 GMT

Hi,

At this point I would suggest reinstalling System Restore.

Tips Fixes & FAQs - How do I reinstall System Restore?
http://bertk.mvps.org/html/tips.html

Signature

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

> Thanks for your reply.
>
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>> >
>> > Anybody got any ideas

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Martnic - 25 Sep 2006 20:17 GMT

Thanks for your advice.

I have tried reinstalling Sys. Restore from a friends Xp disc (I only have
T/Clone), starts OK then get an error message near completion and it fails.

Have also tried reinstalling SP2(Oh what a pain it was) but still no joy.

So I think I'm going to have to live with this and regulary backup
everything to disc.

Once again thanks for your help, unless you can think of anything else.

> Hi,
>
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> >> >
> >> > Anybody got any ideas

Reply to this Message

Bert Kinney - 25 Sep 2006 22:17 GMT

Hi,

What was the exact error message? Also check and see if an 'sr' or 'srservice'
log was created.

Check this page also.
System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html

Signature

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

> Thanks for your advice.
>
[quoted text clipped - 82 lines]
>> >> >
>> >> > Anybody got any ideas

Reply to this Message

Martnic - 26 Sep 2006 17:56 GMT

No log has been entered into the Event Viewer Log, and as for the error
message when I try to reinstall from disc is "INF Install Falifure. Reason,
An Extended Error has Occurred".

Hope this helps a bit more.

Regards Martnic

> Hi,
>
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> >> >> >
> >> >> > Anybody got any ideas

Reply to this Message

Bert Kinney - 27 Sep 2006 22:02 GMT

Look for the i386 folder on the drive. It should contain the following files. If
this is found point the reinstall of System Restore to it.

FILELIST.XM_
RSTRUI.EX_
SR.SY_
SRCLIENT.DL_
SRDIAG.EX_
SRFRAME.MM_
SRRSTR.DL_
SRSVC.DL_
SRVSVC.DL_

Signature

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

> No log has been entered into the Event Viewer Log, and as for the error
> message when I try to reinstall from disc is "INF Install Falifure. Reason,
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>> >> >> >
>> >> >> > Anybody got any ideas

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Martnic - 28 Sep 2006 11:52 GMT

Have tried installing from disc XP disc and it fails on "srcleint.dll" with
an extended error. Have also tried installing from SP2 download files and
receive an "install failure" with the srclient.dll file aswell.

> Look for the i386 folder on the drive. It should contain the following files. If
> this is found point the reinstall of System Restore to it.
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> >> >> >> >
> >> >> >> > Anybody got any ideas

Reply to this Message

Bert Kinney - 28 Sep 2006 22:48 GMT

Do a search for srcleint.dl_ and make a copy on the desktop and point the
install to it.

Signature

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

> Have tried installing from disc XP disc and it fails on "srcleint.dll" with
> an extended error. Have also tried installing from SP2 download files and
[quoted text clipped - 121 lines]
>> >> >> >> >
>> >> >> >> > Anybody got any ideas

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