> hi, I have given my laptop to my partner, but it needs to be
> returned to factory settings as it is so slow and has so much on it
> he doesn't need, I have tried system restore, but obviously will
> only let me go back a couple of months. Sorry I am not a wiz with
> these things
Laptop...
When it was originally purchased - it would have come with a method to
restore back to 'as purchased' settings. You have to find those
instructions and follow them and/or contact the manufacturer. (Even just
visiting the web page of the manufacturer and searching their FAQs would
likely give you a hint of an answer.)
Each restoration method for each manufacturer can be very different. If you
are lucky - you will have the actual installation media and you can format
it and install everything from scratch - although, that would take more time
and be a bit more trouble for a non-experienced user than a
'restoration/recovery' method (automated.)

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Shenan Stanley
MS-MVP
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How To Ask Questions The Smart Way
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JATLKR - 30 Jun 2007 13:12 GMT
WOW, excellent, thank you for your help, and it was quite easy, which makes a
change for me and computers!!! Thanks again
> > hi, I have given my laptop to my partner, but it needs to be
> > returned to factory settings as it is so slow and has so much on it
[quoted text clipped - 15 lines]
> and be a bit more trouble for a non-experienced user than a
> 'restoration/recovery' method (automated.)