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Windows Forum / Windows XP / Performance and Maintainance / January 2008CPU Problems slowing computer down.
Hi, About a week and a half ago my computer started having problems. It seems as though there's something wrong with the process "System" when I go into the task manager. It will use up about 50% of my cpu when I try to do certain things. I have the problem with it being slow mostly when I watch movies or play games. I'm assuming it means that I've got a graphics problem. I have the latest driver for my graphics card so it shouldn't be causing me any problems there. I can't seem to find anything when I've searched here so I'm hoping that someone can come and save me from this problem as I don't really have the money for a new computer at the moment. Ben wrote: > Hi, > [quoted text clipped - 8 lines] > from this problem as I don't really have the money for a new computer at > the moment. Hi Ben. Try running a Full Service Scan from: http://onecare.live.com/site/en-US/default.htm I've run it on two computers, and I've been quite impressed by the results.  SignatureArecibo Thanks for the link, but I'm afraid it hasn't fixed my problem. > Ben wrote: > [quoted text clipped - 14 lines] > http://onecare.live.com/site/en-US/default.htm > I've run it on two computers, and I've been quite impressed by the results. Ben At StartUp, later or all the time Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? How large is your hard disk and how much free space. Right click on your C drive in Windows and select Properties to get this information. How much RAM memory? What is your processor speed? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ > Hi, > [quoted text clipped - 8 lines] > that someone can come and save me from this problem as I don't really > have the money for a new computer at the moment. Ok the commit charge numbers are: Total 261144 Limit 1276224 Peak 424208 My hard disk is 144GB with 36.9GB free My processor is a P4 2.9ghz And my ram is 512mb The thing is that none of this was a problem up until one day when the computer just started going extremely slow. > Ben > [quoted text clipped - 32 lines] > > that someone can come and save me from this problem as I don't really > > have the money for a new computer at the moment. Ben The figures look OK. Is the computer left on 24/7? Is rthere a pattern as to when the computer is slow i.e, on booting or later? What are your anti-virus and anti-spyware arrangements? Try running HD Tune(freeware). Download and run it and see what it turns up. http://www.hdtune.com/ Select the Info tabs and place the cursor on the drive under Drive letter and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Select the Health tab and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Also do a full surface scan with HD Tune. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ > Ok > [quoted text clipped - 50 lines] >>> that someone can come and save me from this problem as I don't >>> really have the money for a new computer at the moment. It's sometimes left on overnight, but not usually. It will usually boot up fine although I have noticed it being slightly slower since all of this has happened. I've got McAfee Suite which has an anti-virus/spyware and firewall in it. I usually find it really slowing down when I go to play a game or watch some sort of video. Even loading pictures on the internet slows it down a bit. I'm going to give the HD tune a go and I'll post what it's like after. Thanks, Ben > Ben > [quoted text clipped - 83 lines] > >>> that someone can come and save me from this problem as I don't > >>> really have the money for a new computer at the moment. HD Tune: ST3160023AS Information Firmware version : 3.00 Serial number : 3MT05EA7 Capacity : 149.0 GB (~160.0 GB) Buffer size : 8192 KB Standard : ATA/ATAPI-6 - SATA I Supported mode : UDMA Mode 6 (Ultra ATA/133) Current mode : UDMA Mode 6 (Ultra ATA/133) S.M.A.R.T : yes 48-bit Address : yes Read Look-Ahead : yes Write Cache : yes Host Protected Area : yes Device Configuration Overlay : yes Automatic Acoustic Management: no Power Management : yes Advanced Power Management : no Power-up in Standby : no Security Mode : yes Firmware Upgradable : yes Partition : 1 Drive letter : Label : Capacity : 5120 MB Usage : 0.00% Type : FAT32 Hidden Bootable : No Partition : 2 Drive letter : C:\ Label : HDD Capacity : 147497 MB Usage : 74.35% Type : NTFS Bootable : Yes ________________________________________________________________ HD Tune: ST3160023AS Health ID Current Worst ThresholdData Status (01) Raw Read Error Rate 63 49 6 223881634 Ok (03) Spin Up Time 96 96 0 0 Ok (04) Start/Stop Count 100 100 20 620 Ok (05) Reallocated Sector Count 100 100 36 0 Ok (07) Seek Error Rate 88 60 30 686209676 Ok (09) Power On Hours Count 80 80 0 17997 Ok (0A) Spin Retry Count 100 100 97 0 Ok (0C) Power Cycle Count 100 100 20 645 Ok (C2) Temperature 39 52 0 39 Ok (C3) Hardware ECC Recovered 63 49 0 223881634 Ok (C5) Current Pending Sector 100 100 0 0 Ok (C6) Offline Uncorrectable 100 100 0 0 Ok (C7) Ultra DMA CRC Error Count 200 200 0 0 Ok (C8) Write Error Rate 100 253 0 0 Ok (CA) TA Counter Increased 100 253 0 0 Ok Power On Time : 17997 Health Status : Ok The quick error scan showed that everything was ok. > It's sometimes left on overnight, but not usually. It will usually boot up > fine although I have noticed it being slightly slower since all of this has [quoted text clipped - 93 lines] > > >>> that someone can come and save me from this problem as I don't > > >>> really have the money for a new computer at the moment. Ben That's fine. What appears in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot which failed. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ > HD Tune: ST3160023AS Information > [quoted text clipped - 191 lines] >>>>>> save me from this problem as I don't really have the money for a >>>>>> new computer at the moment. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 23/08/2007 Time: 13:26:45 User: N/A Computer: HOME Description: Faulting application utorrent.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x000111de. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 75 74 6f ure uto 0018: 72 72 65 6e 74 2e 65 78 rrent.ex 0020: 65 20 30 2e 30 2e 30 2e e 0.0.0. 0028: 30 20 69 6e 20 6e 74 64 0 in ntd 0030: 6c 6c 2e 64 6c 6c 20 35 ll.dll 5 0038: 2e 31 2e 32 36 30 30 2e .1.2600. 0040: 32 31 38 30 20 61 74 20 2180 at 0048: 6f 66 66 73 65 74 20 30 offset 0 0050: 30 30 31 31 31 64 65 0d 00111de. 0058: 0a . ____________________________________________________________ That's the only one in Application... _____________________________________________________________ Event Type: Warning Event Source: Tcpip Event Category: None Event ID: 4226 Date: 23/08/2007 Time: 22:17:22 User: N/A Computer: HOME Description: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 01 00 54 00 ......T. 0008: 00 00 00 00 82 10 00 80 ...... 0010: 01 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ _______________________________________________________ Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7026 Date: 23/08/2007 Time: 18:46:40 User: N/A Computer: HOME Description: The following boot-start or system-start driver(s) failed to load: Avg7Core Avg7RsXP For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ___________________________________________________________________ Event Type: Error Event Source: ati2mtag Event Category: CRT Event ID: 45062 Date: 23/08/2007 Time: 18:45:43 User: N/A Computer: HOME Description: CRT invalid display type Data: 0000: 00 00 00 00 01 00 5a 00 ......Z. 0008: 2c 00 00 00 06 b0 00 c0 ,....°.À 0010: 00 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ _____________________________________________________________________ Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 23/08/2007 Time: 18:44:25 User: HOME\Hev Computer: HOME Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service NMIndexingService with arguments "" in order to run the server: {C6A811AB-F8FF-45A4-93E5-FC5CCB650BE7} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. _____________________________________________________________________ And that's all the ones that are in System. I hope I've copied everything you need... > Ben > [quoted text clipped - 235 lines] > >>>>>> save me from this problem as I don't really have the money for a > >>>>>> new computer at the moment. Comments inline. > Event Type: Error > Event Source: Application Error [quoted text clipped - 23 lines] > 0050: 30 30 31 31 31 64 65 0d 00111de. > 0058: 0a . Since you're running utorrent, have you seen "COMMON PROCEDURES THAT SHOULD BE FOLLOWED, REGARDLESS OF THE PROBLEM" at http://forum.utorrent.com/viewtopic.php?id=15992 ? > Event Type: Warning > Event Source: Tcpip [quoted text clipped - 16 lines] > 0018: 00 00 00 00 00 00 00 00 ........ > 0020: 00 00 00 00 00 00 00 00 ........ Have a look at http://blog.davidkaspar.com/archives/2005/04/windows-xp-sp2-and-event-id-4226.ph p?page=2 <quote> There are two scenarios: 1. You computer may be infected with a virus/worm that is trying to spread 2. You are a networking power users and your applications are being stalled by the XP SP2 </quote> We still need to rule out malware! Otherwise, you may want to try the EventID4226 Patcher listed on page 3 of that article. > Event Type: Error > Event Source: Service Control Manager [quoted text clipped - 8 lines] > Avg7Core > Avg7RsXP Hmmm. You might need to uninstall and reinstall AVG. Ben Replies inline. In each case you need to check whether the Error or Warning has occurred before? > Event Type: Error > Event Source: Application Error [quoted text clipped - 7 lines] > Faulting application utorrent.exe, version 0.0.0.0, faulting module > ntdll.dll, version 5.1.2600.2180, fault address 0x000111de. Can you search your hard drive for copies of utorrent.exe using Windows Explorer. The version number in the report could indicate malware. I am not sure whether you are seeing all files and folders. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Next in Windows Explorer make sure View, Details is selected and then select View, Choose Details and check before Name, Type, Total Size, and Free Space. http://www.file.net/process/utorrent.exe.html Are you using utorrent? Some ISP operate a broadband Fair Usages policy. At peak times they can place restrictions on users who use this type of programme. > That's the only one in Application... > [quoted text clipped - 11 lines] > TCP/IP has reached the security limit imposed on the number of > concurrent TCP connect attempts. That is an indication that something is trying to phone home and failing. It could be malware or a misconfigured programme or service. What is happening before may provide a clue. > _______________________________________________________ > [quoted text clipped - 13 lines] > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. A problem with your anti-virus. Uninstalling and reinstalling may help. > ___________________________________________________________________ > [quoted text clipped - 8 lines] > Description: > CRT invalid display type Could be a driver problem. Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? > Event Type: Error > Event Source: DCOM [quoted text clipped - 10 lines] > in order to run the server: > {C6A811AB-F8FF-45A4-93E5-FC5CCB650BE7} Do you or have had Nero 7? What is it's current status? > And that's all the ones that are in System. > I hope I've copied everything you need... SignatureHope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerry I am having the same problems that Ben had plus I have an added twist. I need to press F4 to resume boot-up. I also have DOCUMENT VIEWER popup, looking for something. I have a choice of DETAILS on the left or Cancel or CONTINUE on the right of the box. The ONLY way to get rid of it, is go to task mgr and end task it. > Ben > [quoted text clipped - 112 lines] > > And that's all the ones that are in System. > > I hope I've copied everything you need... Dan We need to start by disregarding whatever Ben's problems and solutions were. Please describe your problems and when they occur. Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ > Gerry I am having the same problems that Ben had plus I have an added > twist. I need to press F4 to resume boot-up. I also have DOCUMENT > VIEWER popup, looking for something. I have a choice of DETAILS on > the left or Cancel or CONTINUE on the right of the box. The ONLY way > to get rid of it, is go to task mgr and end task it. > It's sometimes left on overnight, but not usually. It will usually boot up > fine although I have noticed it being slightly slower since all of this [quoted text clipped - 97 lines] >> >>> that someone can come and save me from this problem as I don't >> >>> really have the money for a new computer at the moment. Another place to look is the speed of your internet connection. It seems to me that slowing down while playing games or slowing down while downloading pictues from the internet point to some kind of network problem.. Jim Thanks for the idea, but my internet connection is fine. This type of thing also happens when I'm offline so I think it's safe to say that it's not the problem in this case. > > It's sometimes left on overnight, but not usually. It will usually boot up > > fine although I have noticed it being slightly slower since all of this [quoted text clipped - 105 lines] > > Jim Ok the TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts. Is a security limit imposed by Microsoft, hard coded into the tcpip.sys file. There are patches available on the Internet just look for that even id. I see that the normal thing that causes this is the problem\ any bittorrent client will hit this limit due to closing and opening new connections when peers come and go. This is slow down browsing while your running your torrent program, it does get annoying I can say that. I just patched it myself, make sure you backup any file your changing just in case;) Good luck, -Marc > > It's sometimes left on overnight, but not usually. It will usually boot up > > fine although I have noticed it being slightly slower since all of this [quoted text clipped - 105 lines] > > Jim > It's sometimes left on overnight, but not usually. It will usually > boot up fine although I have noticed it being slightly slower since > all of this has happened. I've got McAfee Suite [snip] Ah, that might be your problem! > > > And my ram is 512mb >>> MacAfee Installed These are your two problems. 512mb memory is hardly enough to run 2 programs at one time these days.... Considering McAfee Suite has installed at least 7-10 background running processes, it's a wonder your computer can get out of it's own way. I would reccomend at least another gb of ram, and to get rid of that garbage called McAfee. Try NOD32...it's by far the best around. http://eset.com . Good luck! McAfee be part of the problem. Adding 1 gb could well be totally unnecessary and possibly a total waste of money. SignatureHope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ >>>> And my ram is 512mb > [quoted text clipped - 7 lines] > McAfee. Try NOD32...it's by far the best around. http://eset.com . > Good luck! > > > > And my ram is 512mb > > >>> MacAfee Installed > > These are your two problems. 512mb memory is hardly enough to run 2 > programs at one time these days.... Not at all true. 512MB is more than enough for most people running Windows XP. Even 256MB is enough for some people. How much memory you need for good performance is *not* a one-size-fits-all situation. You get good performance if the amount of RAM you have keeps you from using the page file, and that depends on what apps you run. Most people running a typical range of business applications find that somewhere around 256-384MB works well, others need 512MB. Almost anyone will see poor performance with less than 256MB. Some people, particularly those doing things like editing large photographic images, can see a performance boost by adding even more than 512MB--sometimes much more. > Considering McAfee Suite has installed at > least 7-10 background running processes, it's a wonder your computer can get > out of it's own way. True, McAfee is second only to Norton in hurting performance, but it's no so bad that it would cause such a problem by itself. > I would reccomend at least another gb of ram, Way, way, overkill for the enormous majority of XP users. > and to > get rid of that garbage called McAfee. Try NOD32...it's by far the best > around. http://eset.com . Good luck! SignatureKen Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup > Hi, > [quoted text clipped - 8 lines] > that someone can come and save me from this problem as I don't really > have the money for a new computer at the moment. Task Manager won't yield enough information. Instead, use Process Explorer: http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx Also, you should supply specs with your next post, including amount of RAM and type of graphics card. Since this is a recent problem, you may also have malware. Have you scanned? And if so, with what? Have you installed new software recently or done anything else which may have caused this problem? Finally, is your problem only when online? Or do you also have problems offline, too? If the former, it might be an Internet connection issue. What kind of connection do you have? Thanks for the link for process explorer. I started it up and then went to play one of my games so I could see what was eating up all the CPU, but even with that it still says "System" is using up about 45-50% while the game is using up most of the rest of it. I've got 512mb of ram installed which hasn't been a problem even though I could do with at least another 512mb and my graphics card is an ATI Radeon X550. > > Hi, > > [quoted text clipped - 26 lines] > offline, too? If the former, it might be an Internet connection issue. > What kind of connection do you have? > Thanks for the link for process explorer. I started it up and then went to > play one of my games so I could see what was eating up all the CPU, but even > with that it still says "System" is using up about 45-50% while the game is > using up most of the rest of it. I've got 512mb of ram installed which hasn't > been a problem even though I could do with at least another 512mb and my > graphics card is an ATI Radeon X550. Just a shot in the dark, in case you installed some of the Microsoft August Updates: Could the "About" in the "About a week and a half ago -" mean that the slow down just happen to start in that time frame? Did you observe the System Process be different BEFORE the time of slow down? Would doing a System Restore to a point / date before the "About a week and a half ago -" be an idea, to see if this is a hardware related problem or not? Regards, Ka2H I can't be sure exactly when it happened because I'm not always home and on the computer myself. I have tried many different restore points, but each time it fails and so I can't be sure if it would fix the problem. But it was about a week and a half as in might be a day off of when it started. > > Thanks for the link for process explorer. I started it up and then went to > > play one of my games so I could see what was eating up all the CPU, but even [quoted text clipped - 14 lines] > Regards, > Ka2H > Thanks for the link for process explorer. I started it up and then > went to play one of my games so I could see what was eating up all > the CPU, but even with that it still says "System" is using up about > 45-50% [snip] You need to expand that (click on the plus sign so it becomes a minus sign). It was expanded, but it wasn't showing what was using it, just showed that it was using so much of the cpu. > > Thanks for the link for process explorer. I started it up and then > > went to play one of my games so I could see what was eating up all [quoted text clipped - 3 lines] > You need to expand that (click on the plus sign so it becomes a minus > sign). Ben Place the cursor on the Image name, right click and select Properties to see the available tabs. The remainder of the post was written specifically for svchost.exe so some might be relevant for what you wish to investigate. To ascertain which service is causing the problem select the svchost producing the high CPU usage, right click, select Properties, Services. Note there are the full names and some explanation of what each service does. You will find further information on Services here: http://www.blackviper.com/WinXP/service411.htm To trace the particular Service involved you need to turn off each service in turn and then restore it noting what effect it has on CPU usage. However, you need to take care and watch what other Services are dependent on that service. When you click on the Dependencies tab allow it a little time to display the information. It would be helpful if you could post the Command Line of the svchost process generating the excessive CPU usage. In Process Explorer place cursor on Process and select Properties, Image. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ > It was expanded, but it wasn't showing what was using it, just showed > that it was using so much of the cpu. [quoted text clipped - 6 lines] >> You need to expand that (click on the plus sign so it becomes a minus >> sign). |
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