1- If you have anti-virus and anti-spyware programs already installed on
your computer, update the programs and scan your computer. With luck,
the programs will detect and remove the problem.
2- If the scan doesn't produce results, contact the program's technical
support. Most of the major anti-virus/spyware programs will help you to
remove an infection that their software did not detect.
3- Scan your system with /several/ of the better free online scanners,
such as (no order implied):
Kaspersky Antivirus (http://www.kaspersky.com/virusscanner)
NOD32 (http://www.eset.com/download/index.php) - free 30-day trial
Trend Micro Housecall (http://housecall.trendmicro.com)
Panda ActiveScan (http://www.pandasoftware.com/activescan)
Sophos
(http://www.sophos.com/products/free-tools/sophos-threat-detection-test.ht
ml)
Avast! (http://www.avast.com/eng/avast-virus-cleaner.html)
GrisSoft AVG (http://www.grisoft.com/doc/34/ww/crp/0)
4- HijackThis is a hijacker detector and remover, but expanded with a
lot of other checks against hijacker tricks. It is continually updated
to detect and remove new hijacks. More information here:
http://www.whatthetech.com/hijackthis_v2/
You can post your HiJack This logs in several forums (NOT here), such as
this one:
http://forums.whatthetech.com/HijackThis_Logs_and_Infections_Removal_f27.h
tml
If none of the above remove the malware, you may want to show the
computer to a professional.
There may be nothing you can do to remove an infection, no matter what
you try. That's because some infections compromise your computer to the
point where you can no longer rely on what the operating system is
telling you. Rootkits are an example of this kind of infection. In that
case, your only way out is to erase your hard disk and reinstall
everything from scratch.
"Help I Got Hacked. Now What Do I Do?"
http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx
"So how did I get infected in the first place?"
http://forums.spywareinfo.com/index.php?showtopic=60955
---
Leonard Grey
Errare humanum est
> recently ,
> my web connection has been just crawling along . it seems like
[quoted text clipped - 4 lines]
> professional anti-virus , windows firewall and windows defender . any help or
> ideas would be fantastic .
hrlyjoe43 - 29 Jan 2008 19:07 GMT
well , your in the thought that it is a software problem . a virus or
something of that nature .
> 1- If you have anti-virus and anti-spyware programs already installed on
> your computer, update the programs and scan your computer. With luck,
[quoted text clipped - 57 lines]
> > professional anti-virus , windows firewall and windows defender . any help or
> > ideas would be fantastic .
Gerry - 30 Jan 2008 17:35 GMT
Joe
Check your Add-Ons by disabling all and adding them back one at a time
testing each in turn. In Internet Explorer Tools, Manage Add-Ons, Enable
or Disable Add-Ons. Also checking whether the Phishing Filter is causing
problem. Internet Explorer 7 has a filter but so does other security
software like Norton.

Signature
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
> well , your in the thought that it is a software problem . a virus or
> something of that nature .
[quoted text clipped - 62 lines]
>>> windows firewall and windows defender . any help or ideas would be
>>> fantastic .