I'm running WXP Professional on a 2.4 GHz Intel CPU. Three days ago, after
updating my NAV 2007 virus signatures, right-clicking anything in the Start
Menu suddenly ceased functionung. E.g., I cannot right-click an entry in My
Recent Documents for immediate deletion, & I cannot right-click a Favorites
entry to examine its properties. Any ideas? Note that I can still right-click
folders & documents not in my Start Menu.

Signature
Joe Davis
Leonard Grey - 25 Feb 2008 14:56 GMT
Have you contacted Symantec technical support?
---
Leonard Grey
Errare humanum est
> I'm running WXP Professional on a 2.4 GHz Intel CPU. Three days ago, after
> updating my NAV 2007 virus signatures, right-clicking anything in the Start
> Menu suddenly ceased functionung. E.g., I cannot right-click an entry in My
> Recent Documents for immediate deletion, & I cannot right-click a Favorites
> entry to examine its properties. Any ideas? Note that I can still right-click
> folders & documents not in my Start Menu.
Joe - 26 Feb 2008 02:23 GMT
Leonard Grey, thanks for the effort. Note that Symantec tech support is a
joke at best; in this case, however, they are a red-herring to the problem.

Signature
Joe Davis
> Have you contacted Symantec technical support?
>
[quoted text clipped - 8 lines]
> > entry to examine its properties. Any ideas? Note that I can still right-click
> > folders & documents not in my Start Menu.
Nepatsfan - 25 Feb 2008 16:39 GMT
> I'm running WXP Professional on a 2.4 GHz Intel CPU. Three days ago, after
> updating my NAV 2007 virus signatures, right-clicking anything in the Start
> Menu suddenly ceased functionung. E.g., I cannot right-click an entry in My
> Recent Documents for immediate deletion, & I cannot right-click a Favorites
> entry to examine its properties. Any ideas? Note that I can still right-click
> folders & documents not in my Start Menu.
Check the following.
Go to Start -> Control Panel and double click Taskbar and Start Menu.
Click on the Start Menu tab.
Hit the Customize button.
1. If you're using the XP style menu, click on the Advanced tab.
In the Start menu items box, make sure "Enable dragging and dropping" is
checked.
Click OK twice.
2. If you're using the Classic menu, look in the "Advanced
Start Menu options" box for "Enable dragging and dropping".
Make sure it's checked.
Click OK twice.
Good luck
Nepatsfan
Joe - 26 Feb 2008 02:18 GMT
Thanks so much, Nepatsfan. You were right on the money.

Signature
Joe Davis
> > I'm running WXP Professional on a 2.4 GHz Intel CPU. Three days ago, after
> > updating my NAV 2007 virus signatures, right-clicking anything in the Start
[quoted text clipped - 22 lines]
>
> Nepatsfan
Nepatsfan - 26 Feb 2008 02:24 GMT
Joe,
You're welcome. Thanks for taking the time to let us know your problem is fixed.
Nepatsfan
> Thanks so much, Nepatsfan. You were right on the money.
>
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>>
>> Nepatsfan
fibromom - 27 Feb 2008 14:11 GMT
> Joe,
>
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>
> - Show quoted text -
I can't find where my post is located but your tip worked for me too.
My crash had crashed -- several times-- and I couldn't remember the
settings so I just clicked what made sense. Since my mouse wouldn't
bring up a menu on the Start Menu, I started searching for menus and
found your reply to Joe Davis. It worked for him so I tried it and it
worked for me. Thanks to all you guys who are willing to share your
knowledge with those of us who are still muddling our way through.
Grandma
Nepatsfan - 27 Feb 2008 16:35 GMT
> <snipped>
>
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>
> Grandma
You're welcome. Thanks for taking the time to let us know you were able to fix
your problem.
Nepatsfan