Vince
This link from a year ago looks suspiciously like it is dealing with
your problem.
http://forums.cnet.com/5208-6142_102-0.html?forumID=5&threadID=243141&messageID=
2460370
What version of Windows XP?
What computer make and model?
Any card reader?
What error reports appear in Event Viewer?
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Signature
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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> Hi too all:
>
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>
> Respectfully, Vince