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Windows Forum / Windows XP / Performance and Maintainance / May 2008

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Cleanmgr is disabled.... why?

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Mark Hilbrink - 02 May 2008 01:25 GMT
Hi,

For some reason, no matter which way I run it (even the EXE itself from its
directory), CleanMgr just dies... no error message, nothing... it basically
doesn't execute.

Is there a way to repair it, or can i get a new copy from Microsoft?

Thanks!

Mark H.
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Science-based nutrition!  See TIOEnterprises.net

Reply to this Message
Gerry - 02 May 2008 16:41 GMT
Mark

The usual problem with Disk CleanUp is the time taken to calculate how
much space will be saved by compressing files. Does it complete this
task before this task before it "dies".

I would be interested to see some details regarding your C drive /
partition.

Open Disk Defragmenter and click on Analyse. Select  View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

An alternative to Disk CleanUp is cCleaner (freeware) which does a more
thorough job than Disk CleanUp. Disk CleanUp has to be run for each user
profile, whereas cCleaner only needs to be run once.
http://www.ccleaner.com/ccdownload.asp
http://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

Leave the Scan for Issues option alone.

cCleaner does not remove restore points. You need to use Disk CleanUp
for this. Select Start, All Programs, Accessories, System Tools, Disk
CleanUp, More Options, System Restore and remove all but the latest
System Restore point.

Signature

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

> Hi,
>
[quoted text clipped - 7 lines]
>
> Mark H.
Reply to this Message
Mark Hilbrink - 02 May 2008 17:32 GMT
Well, actually the Disk Cleanup doesn't respond at all... a window for it
doesn't even come up!

And trying the Disk Defrag right now, the first time I did it, I could click
the "Analyze" button, but then it hung. Now I click it and nothing happens at
all!  Maybe both std Windows programs are hosed!  (Btw, last nite I ran the
freeware "AusLogic" disk defrag, which is much better than the Windows one!).

I know about CCleaner, too, altho last time I used it, i think it got kinda
dangerous to use...   but I will consider it after we get these things
going...

Mark H.
Signature

Science-based nutrition!  See TIOEnterprises.net

> Mark
>
[quoted text clipped - 44 lines]
> >
> > Mark H.
Reply to this Message
Gerry - 02 May 2008 18:37 GMT
Mark

What are are your anti-virus and anti-spyware arrangements? What
firewall are you using?

Does Task Manager work? You can use Ctrl+Alt+Delete or Ctrl+Alt+Esc to
access Task Manager? I am asking to establish whether something has
disabled your system tools.

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

> Well, actually the Disk Cleanup doesn't respond at all... a window
> for it doesn't even come up!
[quoted text clipped - 70 lines]
>>>
>>> Mark H.
Reply to this Message
Mark Hilbrink - 02 May 2008 19:29 GMT
Well, I'm running AVG anti-virus, the Win firewall is on, and I run Spybot
weekly, as well as Ad-Aware.

Task Mgr works just fine.

OK, I've figured out how to get the correct logs in EV, but if I posted them
all here, it would go forever (even just the last boot or two). Are you sure
you want me to post the raw text within this interface?  Is there a way to
attach a separate file instead?

Signature

Science-based nutrition!  See TIOEnterprises.net

> Mark
>
[quoted text clipped - 110 lines]
> >>>
> >>> Mark H.
Reply to this Message
Gerry - 02 May 2008 22:55 GMT
Mark

Yes but only those within the precise criteria I have given you. You
cannot have that many. You can omit that part of the Report beginning
"For more information"

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please.

You should not attach a separate file.

Signature

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

> Well, I'm running AVG anti-virus, the Win firewall is on, and I run
> Spybot weekly, as well as Ad-Aware.
[quoted text clipped - 60 lines]
>>>
>>> Mark H.
Reply to this Message
Mark Hilbrink - 05 May 2008 14:39 GMT
OK, Gerry (you asked for it!),

For today's boot, allowing only warnings and errors, here are my Application
Event Viewer messages first:

Event Type:    Warning
Event Source:    EvntAgnt
Event Category:    None
Event ID:    1015
Date:        5/5/2008
Time:        7:30:31 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
TraceLevel parameter not located in registry; Default trace level used is 32.
--------

Event Type:    Warning
Event Source:    EvntAgnt
Event Category:    None
Event ID:    1003
Date:        5/5/2008
Time:        7:30:31 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
TraceFileName parameter not located in registry; Default trace file used is .
--------------------------
Event Type:    Warning
Event Source:    MSSQL$ADMINDB
Event Category:    (8)
Event ID:    19011
Date:        5/5/2008
Time:        7:30:30 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
The description for Event ID ( 19011 ) in Source ( MSSQL$ADMINDB ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
(SpnRegister) : Error 1355.
---------
Event Type:    Warning
Event Source:    MSSQL$MICROSOFTBCM
Event Category:    (8)
Event ID:    19011
Date:        5/5/2008
Time:        7:30:26 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
The description for Event ID ( 19011 ) in Source ( MSSQL$MICROSOFTBCM )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
(SpnRegister) : Error 1355.
------

And here are the System errors(9) and warnings (4):

Event Type:    Error
Event Source:    W32Time
Event Category:    None
Event ID:    29
Date:        5/5/2008
Time:        7:35:04 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.  No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.
-------

Event Type:    Error
Event Source:    W32Time
Event Category:    None
Event ID:    17
Date:        5/5/2008
Time:        7:35:04 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again
in 15 minutes. The error was: A socket operation was attempted to an
unreachable host. (0x80072751)

------
Event Type:    Error
Event Source:    W32Time
Event Category:    None
Event ID:    29
Date:        5/5/2008
Time:        7:35:01 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.  No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

--------------

Event Type:    Error
Event Source:    W32Time
Event Category:    None
Event ID:    17
Date:        5/5/2008
Time:        7:35:01 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again
in 15 minutes. The error was: A socket operation was attempted to an
unreachable host. (0x80072751)
-----------

Event Type:    Error
Event Source:    W32Time
Event Category:    None
Event ID:    29
Date:        5/5/2008
Time:        7:34:58 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.  No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.
-------

Event Type:    Error
Event Source:    W32Time
Event Category:    None
Event ID:    17
Date:        5/5/2008
Time:        7:34:58 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.nist.gov,0x1'. NtpClient will try the DNS lookup again
in 15 minutes. The error was: A socket operation was attempted to an
unreachable host. (0x80072751)
----------

Event Type:    Warning
Event Source:    Dhcp
Event Category:    None
Event ID:    1007
Date:        5/5/2008
Time:        7:34:54 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
Your computer has automatically configured the IP address for the Network
Card with network address 0019D233FFD1.  The IP address being used is
169.254.252.103.

Data:
0000: 00 00 00 00               ....    
------------
Event Type:    Warning
Event Source:    Dhcp
Event Category:    None
Event ID:    1003
Date:        5/5/2008
Time:        7:34:44 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0019D233FFD1.  The
following error occurred:
The semaphore timeout period has expired. . Your computer will continue to
try and obtain an address on its own from the network address (DHCP) server.

Data:
0000: 79 00 00 00               y...    
-----------
Event Type:    Warning
Event Source:    Dhcp
Event Category:    None
Event ID:    1003
Date:        5/5/2008
Time:        7:34:18 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0019D233FFD1.  The
following error occurred:
The operation was canceled by the user. . Your computer will continue to try
and obtain an address on its own from the network address (DHCP) server.

Data:
0000: c7 04 00 00               Ç...    
-------
Event Type:    Error
Event Source:    Service Control Manager
Event Category:    None
Event ID:    7024
Date:        5/5/2008
Time:        7:31:40 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
The Symantec Network Proxy service terminated with service-specific error
4294967295 (0xFFFFFFFF).
-------------
Event Type:    Error
Event Source:    Service Control Manager
Event Category:    None
Event ID:    7024
Date:        5/5/2008
Time:        7:31:04 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
The IS Service service terminated with service-specific error 4294967295
(0xFFFFFFFF).
------------
Event Type:    Error
Event Source:    Print
Event Category:    None
Event ID:    23
Date:        5/5/2008
Time:        7:30:23 AM
User:        NT AUTHORITY\SYSTEM
Computer:    TERA-HILBRINK
Description:
Printer Lexmark 4200 Series,0 failed to initialize because a suitable
Lexmark 4200 Series driver could not be found.
------------
Event Type:    Warning
Event Source:    b57w2k
Event Category:    None
Event ID:    4
Date:        5/5/2008
Time:        7:28:08 AM
User:        N/A
Computer:    TERA-HILBRINK
Description:
Broadcom NetXtreme Gigabit Ethernet: The network link is down.  Check to
make sure the network cable is properly connected.
Data:
0000: 00 00 00 00 02 00 56 00   ......V.
0008: 00 00 00 00 04 00 05 80   .......€
0010: 00 00 00 00 00 00 00 00   ........
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........

> Mark
>
[quoted text clipped - 72 lines]
> >>>
> >>> Mark H.
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