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Windows Forum / Windows XP / Performance and Maintainance / May 2008Reinstalled XP now monitor and audio card are not working
My wife's computer was hopelessly virus-ridden so I copied all text files then reinstalled XP Home Edition using the CD that came with the Dell. No viruses now! BUT the monitor is grainy and I can't reset it even after going into display-settings-advanced-monitor. There is no option there except for "default monitor." I have the original CD with the monitor driver but can't get it recognized. The computer is also very quiet - no sound card seems to be working. Am I missing something? > My wife's computer was hopelessly virus-ridden so I copied all text > files then reinstalled XP Home Edition using the CD that came with [quoted text clipped - 4 lines] > also very quiet - no sound card seems to be working. Am I missing > something? You have to reinstall the motherboard, sound and graphics drivers etc. These would have been supplied on a CD that came with the machine. If you can no longer find this CD then a visit to the Dell site is recomended, make sure you get the correct drivers for the model of Dell that your wife has. You may need drivers for the video card (or video chips on the motherboard). These are usually more important than the drivers for the monitor. > My wife's computer was hopelessly virus-ridden so I copied all text files > then reinstalled XP Home Edition using the CD that came with the Dell. No [quoted text clipped - 7 lines] > to > be working. Am I missing something? > My wife's computer was hopelessly virus-ridden so I copied all text files > then reinstalled XP Home Edition using the CD that came with the Dell. No [quoted text clipped - 7 lines] > to > be working. Am I missing something? As suggested, you need to install the drivers. Fortunately Dell makes identifying the drivers *very* easy. On the back or bottom of the system there is a Service Tag number. Write it down and take it to the Dell site, and it will display all the drivers specific to your system, and none that don't apply to your system. This process works very well. HTH -pk |
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