Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
Discussion GroupsWindows VistaWindows XPWindows MeWindows 98Windows 95Virtual PCInternet ExplorerOutlook ExpressWindows MediaSecurity
Related Topics
MS Server ProductsMS OfficePC HardwareMore Topics ...

Windows Forum / Windows XP / Performance and Maintainance / May 2008

Tip: Looking for answers? Try searching our database.

SP3 - Failure to install

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
trakkal - 07 May 2008 11:27 GMT
I have 3 PCs and a laptop all running XP (Home, Pro and Media).   Last week I
downloaded SP3, and installed it successfully on the 3 PCs - but installation
on the laptop failed on each of three attempts.   On the PCs I simply ran the
downloaded file, "WindowsXP-kb936929 SP3-x86-enu.exe", and the install
proceeded without a hitch.   On the laptop the installation almost completed,
then failed with the following popup "Service Pack 3 Setup...."  "Access is
Denied".   SP3 then uninstalled and, following a reboot, the laptop seemed to
be working as before.   For subsequent attempts I closed all running programs
and non-essential processes manually and using "End It All", but the result
was the same.

The laptop is an Asus F3J (Intel Core 2 Duo 1.66 with 1GB memory & 120GB
HDD) running XP Media Centre.   I am the Administrator and only user.   I am
not using a password on start-up.   Some help would be appreciated.
Signature

Brisbane, Australia

TaurArian - 07 May 2008 12:54 GMT
Error message when you try to install Windows XP Service Pack 3: "Access is denied" or
"Service Pack installation did not complete"
http://support.microsoft.com/kb/949377

Release notes for Windows XP Service Pack 3
http://support.microsoft.com/kb/936929

The hard disk space requirements for Windows XP Service Pack 3
http://support.microsoft.com/kb/947311

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

For further assistance if required post to the WU Newsgroup

Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
(Web)
http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsof
t.public.windowsupdate&lang=en&cr=US


Otherwise -
Microsoft Windows XP Service Pack 3 (All Languages)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Free unlimited installation and compatibility support is available for Windows XP, but
only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For
more information about this policy, visit the Windows XP Support Lifecycle page located at
http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is available only
in the United States and Canada. For all other Windows XP issues, visit the Help and
Support site at http://support.microsoft.com/oas/default.aspx?gprid=1173, and then choose
your product.

. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

. Other:
http://support.microsoft.com/oas/default.aspx?gprid=1173
select Windows XP | select Windows XP Service Pack 3

Signature

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

|I have 3 PCs and a laptop all running XP (Home, Pro and Media).   Last week I
| downloaded SP3, and installed it successfully on the 3 PCs - but installation
[quoted text clipped - 10 lines]
| HDD) running XP Media Centre.   I am the Administrator and only user.   I am
| not using a password on start-up.   Some help would be appreciated.
Maincat - 07 May 2008 18:44 GMT
> Error message when you try to install Windows XP Service Pack 3: "Access
> is denied" or
[quoted text clipped - 76 lines]
> I am
> | not using a password on start-up.   Some help would be appreciated.

Did you install after turning off your AV?
trakkal - 12 May 2008 12:16 GMT
Here's a bit of an update,TaurArian.   Sorry to take so long, but I have had
further computer problems which have kept me busy.

I looked through all your advice, and the most relevant solution seemed to
be your first suggestion:

> Error message when you try to install Windows XP Service Pack 3: "Access is denied" or
> "Service Pack installation did not complete"
> http://support.microsoft.com/kb/949377

I went through KB949377 carefully.   I had already tried Methods 1 & 2
several times, so I went to Method 3.   I downloaded and installed
Subinacl.exe, then ran reset.cmd ("Run as Administrator" was not an option).  
I then installed SP3 from the downloaded file (323 MB), and it seemed to
proceed OK.   After about an hour the install completed and was asked to
restart.   As Windows was loading I got the following message:
"ACMON ERROR
Failed to prepare Critical file!
Chameleon Engine out of service!"
Windows then completed loading;  however, there was no Task Bar or Start
button.   When I opened Windows Security there was a message to the effect
that Windows Security was disabled.   With these problems, and perhaps many
more that weren't apparent, I decided not to proceed with SP3 and restored an
Acronis True Image of Drive C.   I have been using my laptop without SP3
since then, with no further problems.

However, that was not the end of my problems.   While my laptop was being
restored to pre-SP3, I went to my main PC to post a response here, but it was
then running so slowly it was virtually unuseable.   I had installed SP3 the
day before with no problems, and it seemed to be running better than before
so I was surprised that it was now misbehaving.   To cut a long story short,
after a couple of days of troubleshooting, changing hardware parts, and
consulting a friend who was having a similar problem, we discovered that the
cause in this case was CA Anti-virus.   When my friend and I uninstalled CA
and did a Registry and file cleanup, our computers are running better than
ever.  I hope this helps someone.

Signature

Brisbane, Australia

> Error message when you try to install Windows XP Service Pack 3: "Access is denied" or
> "Service Pack installation did not complete"
[quoted text clipped - 60 lines]
> | HDD) running XP Media Centre.   I am the Administrator and only user.   I am
> | not using a password on start-up.   Some help would be appreciated.
TaurArian - 12 May 2008 12:29 GMT
Thanks for the update trakkal. At least I know I won't be considering *CA Anti-virus*
later in the year.

There is free support for SP3 if you decide to update the laptop -

Free unlimited installation and compatibility support is available for Windows XP, but
only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For
more information about this policy, visit the Windows XP Support Lifecycle page located at
http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is available only
in the United States and Canada. For all other Windows XP issues, visit the Help and
Support site at http://support.microsoft.com/oas/default.aspx?gprid=1173, and then choose
your product.

. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

Signature

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

| Here's a bit of an update,TaurArian.   Sorry to take so long, but I have had
| further computer problems which have kept me busy.
[quoted text clipped - 53 lines]
| > or
| > (Web)

http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsof
t.public.windowsupdate&lang=en&cr=US


| > Otherwise -
| > Microsoft Windows XP Service Pack 3 (All Languages)
[quoted text clipped - 38 lines]
| > | HDD) running XP Media Centre.   I am the Administrator and only user.   I am
| > | not using a password on start-up.   Some help would be appreciated.
deejaydee - 08 May 2008 14:30 GMT
Hi there downunder
I also have 3 Pcs.  I downloaded from 3 different sites, there were various
anomallies with some, I have up to date installed  to 2 desktops
and 1 laptop, created new install disks for all 3.by sliptreaming. using
version from Majorgeeks site.The laptop was more difficult to produce
as the Toshiba as only a Recovery disk. details found on  howtohaven.com.

When you install afterwards not that you need to, its a dawdle, no 25 alpha
code or activation

deejaydee Wales UK

>I have 3 PCs and a laptop all running XP (Home, Pro and Media).   Last week
>I
[quoted text clipped - 19 lines]
> am
> not using a password on start-up.   Some help would be appreciated.
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.