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Windows Forum / Windows XP / Performance and Maintainance / May 2008

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Missing .dll files

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collins - 26 May 2008 05:29 GMT
I have been getting 2 "RUNDLL" error messages on my PC.
They read "Error loading c:\windows\system32\obcpmhbs.dll" and Error loading
c:\windows\system32\ssvcctda.dll.  The specified module cannot be found."  
Where and how do I get and reinstall these  2 dll files, pls?
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paa collie

Gerry - 26 May 2008 08:03 GMT
What are are your anti-virus and anti-spyware arrangements? What
firewall are you using?

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Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

> I have been getting 2 "RUNDLL" error messages on my PC.
> They read "Error loading c:\windows\system32\obcpmhbs.dll" and Error
> loading c:\windows\system32\ssvcctda.dll.  The specified module
> cannot be found." Where and how do I get and reinstall these  2 dll
> files, pls?
collins - 27 May 2008 22:21 GMT
I am using AVG8 antivirus/spyware and as firewall.
Signature

paa collie

> What are are your anti-virus and anti-spyware arrangements? What
> firewall are you using?
[quoted text clipped - 4 lines]
> > cannot be found." Where and how do I get and reinstall these  2 dll
> > files, pls?
Gerry - 28 May 2008 00:08 GMT
As Nepatspan has suggested use Autoruns to find the start up entries and
disable them.

A safer way than msconfig to disable / remove unwanted start up items is
to use Autoruns.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.

--

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

> I am using AVG8 antivirus/spyware and as firewall.
>
[quoted text clipped - 17 lines]
>>> cannot be found." Where and how do I get and reinstall these  2 dll
>>> files, pls?
collins - 28 May 2008 02:02 GMT
Thanks.
Signature

paa collie

> As Nepatspan has suggested use Autoruns to find the start up entries and
> disable them.
[quoted text clipped - 42 lines]
> >>> cannot be found." Where and how do I get and reinstall these  2 dll
> >>> files, pls?
Nepatsfan - 26 May 2008 14:14 GMT
>I have been getting 2 "RUNDLL" error messages on my PC.
> They read "Error loading c:\windows\system32\obcpmhbs.dll" and Error loading
> c:\windows\system32\ssvcctda.dll.  The specified module cannot be found."
> Where and how do I get and reinstall these  2 dll files, pls?

Did you run an antivirus or antispyware scan recently on this computer? The
behavior you describe is usually what happens when an antivirus or
antispyware program identifies a file as malware, deletes the file, but doesn't
clean up the mechanism that launches the malware at startup.

Here's a program from Microsoft that will help you stop the error messages.

AutoRuns for Windows v9.13
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Once you've downloaded and extracted the files, run autoruns.exe.
Look on the Everything tab for an entry that lists obcpmhbs.dll in the Image
path
column.
Right click on that entry and select Search Online from the menu.
Odds are that you'll come up with an empty search. This pretty much confirms
that it was some type of malware that your scan deleted.
Uncheck the item.
Do the same for ssvcctda.dll.
Restart your computer. If you no longer see the error message, you can go back
and delete the entry in Autoruns.

Just to be on the safe side, you might consider taking steps to make sure the
system is malware free. Here's a site with general instructions on cleaning a
computer.

Courtesy of Malke Routh, MS-MVP
http://www.elephantboycomputers.com/page2.html#Viruses_Malware

Good luck

Nepatsfan
collins - 28 May 2008 02:10 GMT
Thanks.
Signature

paa collie

> >I have been getting 2 "RUNDLL" error messages on my PC.
> > They read "Error loading c:\windows\system32\obcpmhbs.dll" and Error loading
[quoted text clipped - 33 lines]
>
> Nepatsfan
Nepatsfan - 28 May 2008 02:19 GMT
You're welcome.

Nepatsfan

> Thanks.
>
[quoted text clipped - 38 lines]
>>
>> Nepatsfan
 
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