Windows Installer Cleanup Utility

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Bill - 31 Jul 2008 14:52 GMT

I have a previous question on the Windows Installer not working right. The
ultimate conclusion of this issue was that I had to reinstall Win XP. I have
been holding off doing this so I would not loose any software on my machine.
I have continued to search for solutions to this problem and stumbled upon
this Windows Installer Cleanup Utility. REf Article # 290301. I was wondering
if anyone else has used it and what results they had. I have down loaded it
and tried to run it but got an error message " THE WINDOWS INSTALLER SERVICE
COULD NOT BE ACCESSED. THIS CAN OCCUR.....".

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Shenan Stanley - 31 Jul 2008 16:51 GMT

> I have a previous question on the Windows Installer not working
> right. The ultimate conclusion of this issue was that I had to
[quoted text clipped - 5 lines]
> and tried to run it but got an error message " THE WINDOWS
> INSTALLER SERVICE COULD NOT BE ACCESSED. THIS CAN OCCUR.....".

In other words - your system is quite messed up.

"Windows Installer Service could not be accessed" error message when
installing application
http://support.microsoft.com/kb/319624/

If that does not fix your issue(s) - I suggest a repair installation.
Repair installations should leave everything intact but fix the system
itself. My suggestion is to create an integrated SP3 CD for the repair
installation (Google for how).

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341

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Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

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Fulong - 03 Sep 2008 05:51 GMT

> I have a previous question on the Windows Installer not working right. The
> ultimate conclusion of this issue was that I had to reinstall Win XP. I have
[quoted text clipped - 4 lines]
> and tried to run it but got an error message " THE WINDOWS INSTALLER SERVICE
> COULD NOT BE ACCESSED. THIS CAN OCCUR.....".

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Fulong - 03 Sep 2008 05:53 GMT

Just uninstall the utility and the try to reinstall it. It appears to work
fine on my system

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