viewer crashes

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Richard Koerper - 26 Apr 2004 14:58 GMT

Running WinXP home. Whenever I pull up my image files in either winexplorer
or mycomputer, when leaving after viewing my machine goes into a total crash
with Start button not working, icons not working, so far only escape is to
turn off the switch and restart. Any ideas.
Thanks

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John Inzer - 27 Apr 2004 02:03 GMT

> Running WinXP home. Whenever I pull up my image files in
> either winexplorer or mycomputer, when leaving after
> viewing my machine goes into a total crash with Start
> button not working, icons not working, so far only
> escape is to turn off the switch and restart. Any ideas.
> Thanks

================================
Just wondering...do you have Adobe PhotoShop/Elements
or Replay TV Software installed?

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John Inzer
Picture It! MVP
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Richard Koerper - 28 Apr 2004 23:31 GMT

PhotoShop 6.0, but this is a recent development and I have had PhotoShop
installed for almost 5 months.

> > Running WinXP home. Whenever I pull up my image files in
> > either winexplorer or mycomputer, when leaving after
[quoted text clipped - 5 lines]
> Just wondering...do you have Adobe PhotoShop/Elements
> or Replay TV Software installed?

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John Inzer - 29 Apr 2004 00:04 GMT

> PhotoShop 6.0, but this is a recent development and I
> have had PhotoShop installed for almost 5 months.

=====================================
Try this...right click on a .jpg file and choose
Properties. Click the Photoshop Image tab
and uncheck the "Generate Thumbnails" button,
then click OK.

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John Inzer
Picture It! MVP
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