Can't open jpeg photos I copy

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Ronald420 - 29 Apr 2004 17:56 GMT

On my old computer, I had Windows 95 and AOL 6.0 and had no trouble copying and saving photos from the web to my AOL Download folder. Now, however, with Windows XP and AOL 9.0, when I save photos to either my AOL 9.0 Dowload folder or to My Pictures, some of the photos are viewable, but some just say "no preview available" when I click on the folder. These seem mostly to be ".ART" type files, whatever that means. Why can I save and view some photos and not others, when I had no trouble doing so with my older system?

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David Candy - 29 Apr 2004 18:41 GMT

Type art and aol in help while online.

Normally AOL questions should be asked of AOL. Their software in non standard.

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http://www.livejournal.com/users/aldon/74121.html

> On my old computer, I had Windows 95 and AOL 6.0 and had no trouble copying and saving photos from the web to my AOL Download folder. Now, however, with Windows XP and AOL 9.0, when I save photos to either my AOL 9.0 Dowload folder or to My Pictures, some of the photos are viewable, but some just say "no preview available" when I click on the folder. These seem mostly to be ".ART" type files, whatever that means. Why can I save and view some photos and not others, when I had no trouble doing so with my older system?

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John Inzer - 29 Apr 2004 20:39 GMT

> On my old computer, I had Windows 95 and AOL 6.0 and had
> no trouble copying and saving photos from the web to my
[quoted text clipped - 6 lines]
> photos and not others, when I had no trouble doing so
> with my older system?

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Maybe these articles will shed some light:

Converting .Art Images Using AOL
http://members.aol.com/oldnelly77/page9.htm

ATTENTION AOL USERS
http://www.xmission.com/~emailbox/aol.htm

AOL / .ART
http://tinyurl.com/70ka

(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675

(810978) Internet Explorer Saves Images As
Bitmaps (.bmp Files
http://support.microsoft.com/?kbid=810978

(260650) Internet Explorer Does Not Save
Graphics Files in the Proper Format
http://support.microsoft.com/?kbid=260650

(324761) Cannot Save Images in Windows
XP As JPG
http://support.microsoft.com/?kbid=324761

Go to the following site and scroll
down to the bottom of the page.
"Music, Video, and Photos"
http://tinyurl.com/7g4k

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John Inzer
Picture It! MVP
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Picture It! Support Center
http://support.microsoft.com/?pr=pic

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