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Windows Forum / Windows XP / Photos / August 2004

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scanner and camera wizard cannot detect camera -- still

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mark - 30 Aug 2004 09:02 GMT
Sorry to bring up this question again, but I still can't
get the scanner and camera wizard to work for my dsc-p7
sony cybershot.  
My issue is not a "autoplay" issue.  I solved that part by
uninstalling RealPlayer!

I have tried a ton of things, but no avail.

Here are some symptoms.
1.  Will work when camera is in PTP mode, but not "normal"
mode.  I want normal mode because I want to pull both
still shots and motion video off the camera.  It used to
work fine under normal mode.
2.  dialog box comes up asking what I want to do: copy
pictures, view, print, open folder, play.  All of the
options work except the first one...copy pictures
3.  When I select copy Pictures, I get the error "The
computer cannot detect the scanner or camera.  Please make
sure the device is turned on and is properly connected to
the computer."
4.  I can pull the files off the camera manualy through
the explorer

Some things I have tried:
1.  run autofix.exe.  It didn't find any problems, and I
dont think this is an autoplay issue anyway, since it
autoplays enough to ask me what I want to do.  Only when I
try to select the one that uses "scanner and camera
wizard" do I get the error message.
2.  run REGSVR32 SHIMGVW.DLL   (don't know what this is
supposed to do, by the way)
3.  checked that I had:
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WIA.AutoplayDropHandle
r.1\shell\open\DropTarget]
"Clsid"="{F1ABE2B5-C073-4dba-B6EB-FD7A5111DD8F}"
4.  checked that I had:
HKEY_CURRENT USER_\Software\Microsoft\Windows\Current
Version\Policies\Explorer\NoDriveTypeAutoRun had 91 hex.
5.  Checked that I had: (here I really only have single
backslashes instead of double. Does this matter?)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp
lorer\AutoplayHandlers\EventHandlers\ShowPicturesO nArrival
MSWiaEventHandler

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp
lorer\AutoplayHandlers\Handlers\MSWiaEventHandler
"Action"="@%systemroot%\\System32\\wiaacmgr.exe,-276"
"Provider"="@%systemroot%\\System32\\wiaacmgr.exe,-101"
"DefaultIcon"="@%systemroot%\System32\wiaacmgr.exe,-2"
"InvokeProgID"="WIA.AutoplayDropHandler.1"
"InvokeVerb"="open"
6.  Someone suggested that it stopped when they installed
AOL Instant Messenger.  They ran a couple of spyware
checkers to remove something.  I ran both ad-aware and
spybot.  they cleaned off some things, but didn't fix my
problem

Don't know what else to try.  Please help.

Mark
Rose - 30 Aug 2004 19:37 GMT
I have the same problem...so real player messes this up?

Rose
>-----Original Message-----
>Sorry to bring up this question again, but I still can't
[quoted text clipped - 29 lines]
>supposed to do, by the way)
>3.  checked that I had:

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WIA.AutoplayDropHandl
e
>r.1\shell\open\DropTarget]
>"Clsid"="{F1ABE2B5-C073-4dba-B6EB-FD7A5111DD8F}"
[quoted text clipped - 25 lines]
>
>.
 
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