Hello MapleE:

That's your Hammacher's "provides 10 bits per color channel" in action.

Now go look at the Epson V200 specification ("48-bit internal/external" for
about the same money.)  And the Epson can be set to scan up to 4 slides at a
time!

Sorry for the bad news!

Cordially yours,

Young

I agree with the young snodgrass post.
Return this as soon as possible you are not going to get anything decent out
of it. Scanning slides is a lot more demanding than scanning prints.
If you have only a few slides you can get this done, if you have many you
can get something like the Epson 4870 scanner (or better) and then be
prepared to spend a lot of time. Scanning is a slow process if you want high
quality.
You can look at reviews here:
http://www.photo-i.co.uk/Reviews/scanners_page.htm

Expensive (although you can check e-bay or amazon for a good used scanner),
slow and time consuming if you want great results.

there is likely software provided
with the equipment which can
correct the exposure, enhance,
etc...

however, i would send the
complaint to their customer
service and return the equipment
for credit if "satisfaction is guaranteed"

.

I don't know how you are placed, but if you have an old projector and a
digital camera, you might consider using the projector as a light source
with which to re-photograph your slides.
My system is a bit Fred Karno (Rube Goldberg?), but I can work at head
height and photograph about four slides (predusted) per minute.
A Photoshop Elements software program can usually correct any minor defects,
colour casts etc. and often improves upon the original slide.
I have tried scanning but it's not only too slow, dust on the scanner glass
is a really bad problem.

Jim.