MS fax not working on new pc

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bms - 06 Sep 2004 05:45 GMT

I have used MS fax for ages. Wimxp sp1 office 2003 pro.
New pc 3.2g hyperthreading etc etc hangs and locks pc on receive.
PC is standalone.
Any suggestions.
thanks
VX

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Hal Hostetler [MVP-DTS] - 08 Sep 2004 01:15 GMT

What kind of modem do you have and is it on the Hardware Compatibility list?

Windows XP Hardware Compatibility
http://www.microsoft.com/whdc/hcl/default.mspx

Hal

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Hal Hostetler, CPBE -- hhh@kvoa.com
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>I have used MS fax for ages. Wimxp sp1 office 2003 pro.
> New pc 3.2g hyperthreading etc etc hangs and locks pc on receive.
> PC is standalone.
> Any suggestions.
> thanks
> VX

Reply to this Message

Charles G - 17 Jun 2005 14:19 GMT

Hi bms,

I encountered the same problem. The modem is definately on the HCL because
it is a new Dell desktop. XP even installs the modem driver automatically.
I had the same problem where MS XP fax prog would lockup the computer. BTW
this was really upsetting to me since this was the VP of Finances PC.
I kept working on the Modem and finally said GOODBYE to MS fax. I installed
a seperate fax program and disabled MS fax. I have not had a problem with
the faxing since.
So I guess your hardware is fine two, just get a third party fax prog from
now on.

Glad I am not alone with this issue. Makes me confident the hardware is fine.

Take Care,
Chuck

>I have used MS fax for ages. Wimxp sp1 office 2003 pro.
>New pc 3.2g hyperthreading etc etc hangs and locks pc on receive.
>PC is standalone.
>Any suggestions.
>thanks
>VX

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