Cannot add a printer

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Ram Chandran - 14 Sep 2004 23:45 GMT

The add a printer button does not brng Add Printer Wizard
as is normal. Nothing happens when I click on Add a
printer. The computer is Dell Dimension 4600 running
Windows XP Professional with Service Pack 1.

I found a KB article number 271248 for similar issues on
Windows 2000 platform. The workaround mentioned in the
article does not work for Windows XP.

I wil appreciate any help to resolve this issue

Ram

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Cari \(MS MVP\) - 15 Sep 2004 01:56 GMT

Start the Print Spooler. From the Command Prompt, type:

net start spooler
(and hit enter)

Now try the Add Printer Wizard again.

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Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

> The add a printer button does not brng Add Printer Wizard
> as is normal. Nothing happens when I click on Add a
[quoted text clipped - 8 lines]
>
> Ram

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