> HP does. Different device but probably the same problem
>
[quoted text clipped - 6 lines]
> > me
> > i dont know whats going on.
Once again your answer is with the hardware vendor. Pickup the firmware
update that corrects the problem.
HP PSC 2200 series and Officejet 6100 series models only:
Paper too narrow
or
Paper Mismatch errors The media type sensor is out of calibration. HP
has released a firmware update that corrects this problem.
1.. Visit the Support and Drivers Web page and search for the driver
downloads Web page for your product.
2.. Select your Windows version.
3.. Locate and select the Firmware Update.
4.. Follow the directions on the Web page to install the firmware
update.

Signature
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
> Thanks for your help but that wasnt it, it happends when i try and copy,
> print, fax, cartridge allignments, anything i try to do it reads Narrow
[quoted text clipped - 14 lines]
>> > me
>> > i dont know whats going on.
johns_2008 - 28 Jan 2006 23:31 GMT
ok i went to HP.com and found the firmware update i clicked it and its
telling me there is no errors when i run it?
do you have any other ideas of whats wrong with this piece?

Signature
John Stanley
> Once again your answer is with the hardware vendor. Pickup the firmware
> update that corrects the problem.
[quoted text clipped - 32 lines]
> >> > me
> >> > i dont know whats going on.
Alan Morris [MSFT] - 30 Jan 2006 17:08 GMT
No, but your problem sounds like a hardware issue.

Signature
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
> ok i went to HP.com and found the firmware update i clicked it and its
> telling me there is no errors when i run it?
[quoted text clipped - 39 lines]
>> >> > me
>> >> > i dont know whats going on.