See:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

Signature
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
>I just got a new HP laser printer...When I try to print a message comes up
> saying "Spooler Sub System App has encountered a problem and needs to
> close."
> What does this mean and what can I do to fix it?