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Windows Forum / Windows XP / Printing and Faxing / May 2007

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Cannot add printer

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Mads Munch - 18 May 2007 10:25 GMT
Hello, I have been trying to add a HP LaserJet 2200DN network printer,
after I select the approiate driver hovever I get a message along the
line of (it's translated from Danish): "An error during the
installation of the printer driver has occurred. The action could not
be performed" and that's it. It happens with whatever driver I
choose... Any help would be greatly appreciated.

.. Mads Munch Hansen
Byte - 18 May 2007 14:58 GMT
Do not connect the printer to the PC.  Install the software first during
which you'll be prompted when to connect it and when to turn it on.
Uninstall & Reinstall Printer
http://www.coribright.com/windows/Article_One.htm
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Today is the first day of the
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> Hello, I have been trying to add a HP LaserJet 2200DN network printer,
> after I select the approiate driver hovever I get a message along the
[quoted text clipped - 4 lines]
>
> ... Mads Munch Hansen
Mads Munch - 18 May 2007 15:15 GMT
> Do not connect the printer to the PC.  Install the software first during
> which you'll be prompted when to connect it and when to turn it on.
[quoted text clipped - 12 lines]
>
> > ... Mads Munch Hansen

Hi thanks for your reply... It is not connected to the computer but
the network switch if that makes any difference?

.. Mads
Byte - 19 May 2007 16:01 GMT
Possibly.  Wired or wireless?
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XP - WNP
Today is the first day of the
rest of your life.

> > Do not connect the printer to the PC.  Install the software first during
> > which you'll be prompted when to connect it and when to turn it on.
[quoted text clipped - 17 lines]
>
> ... Mads
Mads Munch - 19 May 2007 17:25 GMT
> Possibly.  Wired or wireless?
> --
[quoted text clipped - 23 lines]
>
> > ... Mads

Wired.
Note however that I have the same problem with every printer I have
tried to install..

.. Mads
Byte - 22 May 2007 18:43 GMT
Network Printing in Windows XP
http://www.wellesley.edu/Computing/WinXP/printing.html
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XP - WNP
Today is the first day of the
rest of your life.

> > Possibly.  Wired or wireless?
> > --
[quoted text clipped - 29 lines]
>
> ... Mads
Mads Munch - 23 May 2007 19:42 GMT
> Network Printing in Windows XPhttp://www.wellesley.edu/Computing/WinXP/printing.html
> --
[quoted text clipped - 35 lines]
>
> > ... Mads

Hi thanks for the link, it is how I have been doing all along, but
when I click "Finish" at the end of the add printer wizzard the error
shows and the printer is not installed...

.. Mads
Byte - 24 May 2007 15:06 GMT
My final response is to contact HP Tech Support for assistance.
From my perspective you've tried it all and without being in front
of your PC, I am at a stalemate.
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XP - WNP
Today is the first day of the
rest of your life.

> > Network Printing in Windows XPhttp://www.wellesley.edu/Computing/WinXP/printing.html
> > --
[quoted text clipped - 41 lines]
>
> ... Mads
Mads Munch - 24 May 2007 20:00 GMT
> My final response is to contact HP Tech Support for assistance.
> From my perspective you've tried it all and without being in front
[quoted text clipped - 49 lines]
>
> > ... Mads

Will do, thanks for your effort, it's apperciated :)

.. Mads
 
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