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Windows Forum / Windows XP / Printing and Faxing / September 2007

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XP update (Office) printer problem

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Wayne - 28 Sep 2007 18:20 GMT
After downloading (automatic Microsoft updated 9-16-07) I cannot use my HP
printers – reloading the drivers did not help nor turning off the firewall.
Laptops without update (same printers) work. Tried to use system restore
points previous to download date, but “System cannot be restore” message for
each restore date tried.

Any help, insight or direction is greatly appreciated in solving this problem.

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Wayne

Cari (MS-MVP) - 28 Sep 2007 22:51 GMT
Did you try uninstalling the updates that came down on that date?
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Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

> After downloading (automatic Microsoft updated 9-16-07) I cannot use my HP
> printers – reloading the drivers did not help nor turning off the
[quoted text clipped - 6 lines]
> Any help, insight or direction is greatly appreciated in solving this
> problem.
 
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