Re-installing an H-P Deskjet 6840 printer with Vista

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melcroner - 18 May 2008 16:36 GMT

I recently upgraded to Microsoft Vista operating system. My H-P Deskjet 6840
"lost" its wireless connection to my computer. The printer returns an IP
address: 169.254.211.9; mu Internet provider, Wanadoo (France Telecom)
LiveBox returns an IP address: 192.168.168.145. The LiveBox cannot "find"
the printer even when connected via an Ethernet cable. Any ideas.

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Cari (MS-MVP) - 31 May 2008 22:23 GMT

The 169 address is used when it can't find a DHCP server to 'give' it an
address, so basically your poor printer cannot find the router. It should
be assigned a 192 address, if the router is set to assign TCP/IP addresses
(which is normal). You may be able to designate it a static IP address
manually... and again, it should be in the 192 range.

First thing to check.... your router has DHCP ENABLED.

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Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

>I recently upgraded to Microsoft Vista operating system. My H-P Deskjet
>6840
> "lost" its wireless connection to my computer. The printer returns an IP
> address: 169.254.211.9; mu Internet provider, Wanadoo (France Telecom)
> LiveBox returns an IP address: 192.168.168.145. The LiveBox cannot "find"
> the printer even when connected via an Ethernet cable. Any ideas.

Reply to this Message