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Windows Forum / Windows XP / Printing and Faxing / October 2003

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Faxing with Win XP Pro & Outlook 2000

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Dick - 30 Oct 2003 23:22 GMT
Any ideas? I'm having a problem & I do not know where to
go for an answer/fix or Help. My "latest" tech has left
here twice saying it was fix; it turns out it wasn't.

I'm trying to use Win XP & Outlook 2000 to fax from PC.

The problem is that a fax will go thru sometimes and not
others. I'm not sure if it is a hardware or software
problem; if the later, which software; I'm almost
100% convinced it is not the way the fax numbers are
entered.

In some cases it will send a fax to the 740 Area Code,
others it won't. For instance, I sent the same fax to
Portsmouth, OH, in 740 but it won't go to Delaware, OH,
also 740.

I sent myself a fax to 614 fax # and it went thru;
however, when I used the 800 fax#, I got the
response "There is no answer."

When I have used the PC to try to send a fax & got that
response the "no answer response" I then have use a
regular fax machine to send the same fax to the
same # and it went through.
Russ Valentine [MVP-Outlook] - 30 Oct 2003 23:43 GMT
You've posted more potential causes for your problems than anyone can
process. I would suggest you read about dialing rules here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575

And the other intricacies of using Win XP Fax with Outlook here:

http://www.slipstick.com/addins/services/winxpfax.htm

Signature

Russ Valentine
[MVP-Outlook]

> Any ideas? I'm having a problem & I do not know where to
> go for an answer/fix or Help. My "latest" tech has left
[quoted text clipped - 21 lines]
> regular fax machine to send the same fax to the
> same # and it went through.
 
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