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Windows Forum / Windows XP / Printing and Faxing / November 2003

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printer won,t print

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leeanne - 06 Nov 2003 04:37 GMT
hi i,m having a problem with my epson stylus c20 printer
i can print a test page but cannot print anything else
not even from my note pad or word pad can you help
please ???
Thankyou Kind regards
Leeanne
Cari MS-MVP - 06 Nov 2003 05:17 GMT
More info needed Leanne....

How is it connected to the PC?  USB or LPT?

When was the last time it worked correctly?

Is this a clean install of XP or an upgrade installation?  If an upgrade and
the printer was kept connected to the PC during the upgrade, then you have
probably have corrupted the drivers and you need to uninstall and reinstall
the printer as per:
http://www.coribright.com/windows/Article%20One.htm
Do NOT miss out Step Four.  If you do, XP will simply reinstall the
corrupted drivers.

Cari
www.coribright.com

> hi i,m having a problem with my epson stylus c20 printer
> i can print a test page but cannot print anything else
> not even from my note pad or word pad can you help
> please ???
>  Thankyou Kind regards
> Leeanne
 
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