FAX ready but not sending

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Anthony S - 20 Jan 2004 21:26 GMT

Hi

My fax appears to be running normally but I cannot successfully send. Any ideas? I've checked it's status and it seems to be ready to go.

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Mary Sauer - 21 Jan 2004 11:02 GMT

Might check out your modem settings.

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Mary Sauer MS MVP
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> Hi,
>
> My fax appears to be running normally but I cannot successfully send. Any ideas? I've checked it's status and it seems to be ready to go.

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Archan Das [MSFT] - 22 Jan 2004 08:26 GMT

We need some more details. What does it say when you send
a fax? Check the event viewer [eventvwr] in Applications
as well as System tab for Fax events.

Can you dial a number with your modem? Use Hyper terminal
to check if your modem dials properly [Start->Programs-

>Accessories->Communications->Hyper Terminal.

If the modem settings are fine check your Fax
configuration settings [Start->Programs->Accessories-

>Communications->Fax->Fax Console->Tools->Configure Fax]

and check it is configured for sending.

--
Archan Das

Microsoft Printing, Imaging and Fax Team

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>-----Original Message-----
>Might check out your modem settings.
[quoted text clipped - 5 lines]
>
>.

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