fax monitor failed pop up when sending a fax

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Ruben - 26 Apr 2004 11:54 GMT

Dear Sir/ Madam;

I have recently upgraded my Win XP Professional to Win XP
SP2(Beta) I have notice the fax monitor failed pop up
when sending/receiving a fax & it does not make a sound
as in the previous version despite the facts that all the
relevant boxes are checked! Please advise the best
solution.

Reply to this Message

Mike - 26 Apr 2004 12:08 GMT

Why did you install SP2 Beta version.. roll back to SP1 and wait for the bug
fixed SP2 to release..

> Dear Sir/ Madam;
>
[quoted text clipped - 4 lines]
> relevant boxes are checked! Please advise the best
> solution.

Reply to this Message

Ruben - 26 Apr 2004 13:13 GMT

Dear Mike;

Many thanks for your quick respond, I appreciate if you
advise how to roll back without hearting my datas.

Thanking you in advance & looking forward to hear from
you.

Regards

Ruben

>-----Original Message-----
>Why did you install SP2 Beta version.. roll back to SP1 and wait for the bug
[quoted text clipped - 10 lines]
>
>.

Reply to this Message

Archan Das [MSFT] - 29 Apr 2004 09:50 GMT

You can roll back if you have chosen the option during installation. Go to
Add/Remove Programs and check if there is an entry for XP Sp2. If so, you
can click on the "Change/Remove" button to uninstall it.

To answer your original problem:

Try SP1 as originally suggested. The following
may also apply:

http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/71
3afacbd4135e0a88256c77007e526f?OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6dafb0a788256bc7005c3fa3/c0
6387f12de9fa2a88256cf60063c54d?OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security

Signature

Archan Das

Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

> Dear Mike;
>
[quoted text clipped - 28 lines]
> >
> >.

Reply to this Message

Ruben - 30 Apr 2004 21:40 GMT

I am afraid I did not choose the option during
installation & as a result is not possible to roll back.

These web addresses did not work since I do have on my
computer Norton Antivirus 2003.

I disabled Norton Antivirus before installing Win XP SP2
but still fax monitor did not function.

>-----Original Message-----
>You can roll back if you have chosen the option during installation. Go to
[quoted text clipped - 7 lines]
>
>http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/71
3afacbd4135e0a88256c77007e526f?

OpenDocument

>Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
>computer
>http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6dafb0a788256bc7005c3fa3/c0
6387f12de9fa2a88256cf60063c54d?

OpenDocument

>Microsoft Fax Monitor does not function properly after installing Norton
>Internet Security
[quoted text clipped - 33 lines]
>
>.

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