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Windows Forum / Windows XP / Remote Desktop / July 2008

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RDP: Blank screen once connected

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ShaneWhite - 15 Jul 2008 20:21 GMT
Hello,

I'm connecting to a via Remote Desktop to a Windows 2003 Small Business
server.  The client connects just fine, but never presents me with the logon
box.  I'm connecting from a XP SP3 box.  Any ideas?

Thank you,
Shane White
Sooner Al [MVP] - 15 Jul 2008 21:26 GMT
You might check to see if the graphics video drivers are up to date on your
client. What video card do you have? There have been some issues with nVidia
drivers after SP3 was released.

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Al Jarvi (MS-MVP Windows – Desktop User Experience)

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> Hello,
>
[quoted text clipped - 5 lines]
> Thank you,
> Shane White
ShaneWhite - 15 Jul 2008 21:45 GMT
Thanks for the quick reply.  I did check and my video drivers are the most
recent.  I get connected just fine, it's just that the logon box never pops
up.  I have the IP address across the top in the yellow bar, then the typical
blue background, just not the logon box.  Any other ideas?  Thank you!

Shane

> You might check to see if the graphics video drivers are up to date on your
> client. What video card do you have? There have been some issues with nVidia
[quoted text clipped - 9 lines]
> > Thank you,
> > Shane White
Sooner Al [MVP] - 16 Jul 2008 10:47 GMT
Can you have the SBS admins check to see if there is anything in the event
logs on the SBS. You might post to the microsoft.public.windows.server.sbs
news group for help.

Signature

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

> Thanks for the quick reply.  I did check and my video drivers are the most
> recent.  I get connected just fine, it's just that the logon box never
[quoted text clipped - 20 lines]
>> > Thank you,
>> > Shane White
 
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