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Windows Forum / Windows XP / Remote Desktop / July 2005remote desktop outlook send receive email
i have hp ipaq 4155 with terminal services installed.i use windows xp pro and i've set it up for remote desktop.a wireless linksys router i've also opened ports for my ipaq to view my desktop from any location. up to this point i'm not able to accomplish said task. i'm also trying to send/receive email.in my ipaq i've set up an account pop3 mail.optonline.net but i keep getting message(unable to connect to incoming mail server.verify than try to send/ receive email)can ya help thanks in advance, jack  Signaturejack c. See this page for help with Remote Desktop and TSC. Make sure the encryption level is set to the default or Client Compatible or Low. The PocketPC TSC will not connect it the encryption level is set to High. I also recommend disabling the rendering of the desktop wallpaper. http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTrouble shooting.html As far as the email question is concerned, are you sure your using the correct mail server settings? SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > i have hp ipaq 4155 with terminal services installed.i > use [quoted text clipped - 9 lines] > thanks in advance, > jack thanks for the insight.do i do the below on my desktop? -- Make sure the encryption level is set to the default or Client Compatible or Low. jack c. > See this page for help with Remote Desktop and TSC. Make sure the encryption > level is set to the default or Client Compatible or Low. The PocketPC TSC [quoted text clipped - 19 lines] > > thanks in advance, > > jack Yes... SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > thanks for the insight.do i do the below on my desktop? > -- Make sure the encryption [quoted text clipped - 28 lines] >> > thanks in advance, >> > jack where is this located? i do the below on my desktop? -- Make sure the encryption level is set to the default or Client Compatible or Low. jack c. Signaturejack c. > Yes... > [quoted text clipped - 30 lines] > >> > thanks in advance, > >> > jack Did you look at the page I pointed you to? Its clearly explained there... SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > where is this located? > i do the below on my desktop? [quoted text clipped - 41 lines] >> >> > thanks in advance, >> >> > jack Did you look at the page I pointed you to? Its clearly explained there... hey mate:i'm checking it out.i'll get back after i go through the lengthy stuff.thanks so much for following up. jack on my pda i open tsc (updated)i tap my desktop pc name(server) i see connecting.than i see server could not be found.what do i do now?i have my linksys router out of the picture for now.\jack Signaturejack c. > Did you look at the page I pointed you to? Its clearly explained there... > hey mate:i'm checking it out.i'll get back after i go through the lengthy > stuff.thanks so much for following up. > jack Can you connect using the private LAN IP of the XP Pro desktop PC? If the PC is running any personal firewall software you need to open TCP Port 3389 on the firewall. Are you testing this over your local LAN? SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > on my pda i open tsc (updated)i tap my desktop pc name(server) i > see connecting.than i see server could not be found.what do i do now?i [quoted text clipped - 6 lines] >> stuff.thanks so much for following up. >> jack > Can you connect using the private LAN IP of the XP Pro desktop PC? i'm able to send/receive email finally.i can also browse web-sites.am i supposed to type my desktops name or ip adress in my pda?does this answer this question? If the PC > is running any personal firewall software you need to open TCP Port 3389 on > the firewall. already opened port 3389 Are you testing this over your local LAN? do ya want me to do a lan test like the one that's in the text ya sent me? jack Signaturejack c. www.canyouseeme.org/ i went to this site and it says port 3389 is not listening.i have my windows firewall and mcafee ports 3389 open. Signaturejack c. > > Can you connect using the private LAN IP of the XP Pro desktop PC? > [quoted text clipped - 11 lines] > text ya sent me? > jack When testing over the local LAN use the private LAN IP of the XP Pro box you want to access/control as illustrated on the page I pointed you to. If the machine has Remote Desktop enabled you should be able to connect. If not go through the troubleshooting section to verify that Remote Desktop is actually running and listening on that PC. Do you have another PC on your home LAN that you can use to try and access the XP Pro box with Remote Desktop? SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > www.canyouseeme.org/ > i went to this site and it says port 3389 is not listening.i have my [quoted text clipped - 18 lines] >> text ya sent me? >> jack finally after almost a year i have connection.i can send/receive email----surf the web---- and most of all access my pc desktop front my pda.i/m able to do all this as i'm close to my linksys router. i drove my truck a mile from from and tried to do the same.the task i couldn't access was my desktop!why any clues?thanks for all your insights and time. Signaturejack c. > When testing over the local LAN use the private LAN IP of the XP Pro box you > want to access/control as illustrated on the page I pointed you to. If the [quoted text clipped - 26 lines] > >> text ya sent me? > >> jack If your trying to access your home LAN and the LAN is behind a firewall/NAT/router then you need to... 1. Forward TCP Port 3389 through the firewall/NAT/router to the private static LAN IP of the PC you want to remotely access/control. 2. Call using the public IP of the firewall/NAT/router, ie. the IP assigned by your ISP. SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > finally after almost a year i have connection.i can send/receive > email----surf the web---- and most of all access my pc desktop front my [quoted text clipped - 4 lines] > insights > and time. 1. Forward TCP Port 3389 through the firewall/NAT/router to the private static LAN IP of the PC you want to remotely access/control. what is nat.i set firewall and router up for 3389.how do i set the private static LAN IP of the PC? 2. Call using the public IP of the firewall/NAT/router, ie. the IP assigned by your ISP. how do i find this out? Signaturejack c. i have linksys router befw11s4 and i tech at the company states that this router doesn't support what i want to acheive.any comments? Signaturejack c. > If your trying to access your home LAN and the LAN is behind a > firewall/NAT/router then you need to... [quoted text clipped - 12 lines] > > insights > > and time. This page should help with configuring port forwarding through your router... http://www.portforward.com/english/routers/port_forwarding/Linksys/BEFW11S4/Remo te_Desktop.htm If that is not the version of the BEFW11S4, then look at this page for the other versions... http://www.portforward.com/routers.htm See these pages for help with setting up a static local LAN IP address for your desktop PC. http://www.portforward.com/linksys/befw11s4v1-dhcp.htm http://www.portforward.com/networking/static-xp-dhcp.htm SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... >i have linksys router befw11s4 and i tech at the company states that this > router doesn't support what i want to acheive.any comments? [quoted text clipped - 16 lines] >> > insights >> > and time. 1. Forward TCP Port 3389 through the firewall/NAT/router to the private static LAN IP of the PC you want to remotely access/control. what is nat.i set firewall and router up for 3389.how do i set the private static LAN IP of the PC? 2. Call using the public IP of the firewall/NAT/router, ie. the IP assigned by your ISP. how do i find this out? Signaturejack c. -- j Well, the last reply I made has information about how to setup a static private LAN IP for your XP desktop... Go to http://www.whatismyip.com to get your pubic IP address or look at the router status page or look at the "Call Scheme from arRemote location" section of this page (particularly if your ISP assigns a dynamic IP address, which most do for personal use)... http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTrouble shooting.html SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... > 1. Forward TCP Port 3389 through the firewall/NAT/router to the private > static LAN IP of the PC you want to remotely access/control. [quoted text clipped - 5 lines] > by your ISP. > how do i find this out? hey mate:thanks again for the valuable infromation.i printed it out and did the following. opened the router and set-up disabled block wan request-----port forwarding 3389 and ip address---went to desktop run cmd ipconfig/all wrote down ip,subnet,gateway,dns servers( from optonline gave me 2 these)----went to internet protol put in the assorted numbers.i was able to send/receive mail surf web access my pc desktop this was sitting in front of my desktop.i than went 2 miles away and not able to access my pc desktop.what should i do now? Signaturejack c. Since you can connect locally over the LAN from another PC or from your iPAQ, but not from a remote location, then it comes down to... 1. Using the correct public IP of your router when calling from the remote location...OR... 2. A port forwarding issue through your router. Verify the public IP of your router and make sure that is correct. From the Remote Desktop host PC, ie. the desktop PC on your LAN that you want to remotely connect to, run the test on the http://www.canyouseeme.org site. Does that pass? If not, recheck your port forwarding settings. If it comes down to a port forwarding issue in the router, I suggest you post to either the... http://forum.portforward.com/ http://www.dslreports.com/forum/linksys ...sites. Its also possible upgrading to the newest firmware in your router may solve the issue. That, however, is outside the scope of this news group. Good luck... SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... > hey mate:thanks again for the valuable infromation.i printed it out and did > the following. [quoted text clipped - 5 lines] > than went 2 miles away and not able to access my pc desktop.what should i do > now? From the Remote Desktop host PC, ie. the desktop PC on your LAN that you want to remotely connect to, run the test on the http://www.canyouseeme.org site. Does that pass?\ no.....it stated Error: I could not see your service on (my pc ip) on port (3389) Reason: Connection timed out If not, recheck your port forwarding settings. i have router set to 3389. i'll look at the new sites ya sent and get back to ya.thanks again for all this wonderful time and help. Signaturejack c. i have another thought i just set-up wireless network setup located in control panel.should i have done this before? i don't use windows firewall i use mcafee i looked again at system services to see port 3389 open and added router's ip.i did canyouseeme and now it sees port 3389.i'll go and see if i can get in desktop from miles away. Signaturejack c. it works it works!!!!!!!!!!!finally after a year of trial/error with lots of wonderful help it works.thanks ever so much.since i don't check this news group often so i'd be more greetful to help others with my new knowledge.ya have my permission to give my email address to others if ya so desire. Signaturejack c. i have accomplished the below.i will read some more and keep ya informed. jack See this page for help with Remote Desktop and TSC. Make sure the encryption level is set to the default or Client Compatible or Low. The PocketPC TSC will not connect it the encryption level is set to High. I also recommend disabling the rendering of the desktop wallpaper. jack c. > See this page for help with Remote Desktop and TSC. Make sure the encryption > level is set to the default or Client Compatible or Low. The PocketPC TSC [quoted text clipped - 19 lines] > > thanks in advance, > > jack |
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