prog alternative - remote assistance without logging current

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yvonne - 19 Jul 2005 00:36 GMT

Have got 2 very time-consuming parents who are constantly in need of
help with the computer...

what I am looking for now is a program where I can log into their
computer without having them logged off, so they can actually see what
I am doing (and I donâ€™t have to repeat it all over the phone).

Does anyone have a suggestion what prog I can use for that? (or a link
to a side would be also great)
Have been searching for the web for hours but I guess my English just
doesnâ€™t provide me with the right keywords to get any results I can
use.

On this site I found a similiar thread:

http://www.windowsforumz.com/-Remote-Desktop-logging-current-user-ftopict386507.html

but that is for Shadowing wâ€™ Win2003 Server and I have on both
computers WinXP.

Any suggestions would be just great!

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Aaron Gochee - 19 Jul 2005 04:58 GMT

Have your parents send you a Remote Assistance invitation - this will open a
Remote Desktop session for you, but they can follow along as you fix the
issue. There's a nice tutorial at this URL:

http://www.uic.edu/pharmacy/it/helpdesk/Remote%20Assistance/Remote%20Assistance1.htm

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Thanks,
Aaron G.

> Have got 2 very time-consuming parents who are constantly in need of
> help with the computer...
[quoted text clipped - 10 lines]
>
> On this site I found a similiar thread:

http://www.windowsforumz.com/-Remote-Desktop-logging-current-user-ftopict386507.html

> but that is for Shadowing wâ€™ Win2003 Server and I have on both
> computers WinXP.
>
> Any suggestions would be just great!

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yvonne - 27 Jul 2005 03:35 GMT

"" wrote:

> Have your parents send you a Remote Assistance invitation -
> this will open a
[quoted text clipped - 42 lines]
> abuse:
> http://www.windowsforumz.com/eform.php?p=1309462

Thanks for the tip, ... been searching for ages but didnâ€™t try the
obvious thing .... pretty stupid.

Well anyways, tried it, and worked, so thanks again.

grÃ¼sse
yvonne

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