 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Windows Forum / Windows XP / Remote Desktop / December 2006Selecting Remote Users
I have gone through every step in setting up a remote desktop connection and still cannot get on. I am trying to connect to my work PC (WINXP PRO) from my home PC (WINXP PRO). I have enabled 'Allow remote users to access computer', but I think the reason for my troubles is that I do not know how to 'Select remote users'. It is only allowing me to select a user from users already on my computer. How do I add a remote user in order to access my work PC from home? Thanks for any help!! >I have gone through every step in setting up a remote desktop connection >and [quoted text clipped - 11 lines] > > Thanks for any help!! The user is local to the PC you want to remotely access/control not the PC your connecting from. For example if your work PC has accounts for users A, B and C with A being the PC administrator you can either logon using user A's ID and password or assign user B and/or C in the Remote Desktop Users Group and use their ID and password. http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTrouble shooting.html#Configure_Remote_Desktop_Users If this is a work PC that you want to remotely access/control you really should contact your work network administrators about this. It may be against company policy to connect an untrusted system (your home PC) to a trusted system (your office PC). They may also need or want to setup a VPN connection to the office network...  SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... > I have gone through every step in setting up a remote desktop > connection and still cannot get on. [quoted text clipped - 8 lines] > > How do I add a remote user in order to access my work PC from home? You don't. The user account you select on the machine that is to be the host for remote desktop has to be an account that can log into that system locally - whether it is a domain or local account for that system... Can you describe better what you are seeing when you attempt to connect? Is there a firewall between you and work? A NAT device? Router? SignatureShenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html Hi guys, Thank you both very much for responding. Al, my office consists of 2 computers hooked up to the internet via a motorola high speed cable modem. It's my company. Stanley, the error message I keep getting is the same every time: 'The client could not connect to the remote computer. Remote connections might not be enabled or computer might be too busy to accept new connections. It is also possible that 'network problems' are affecting your connection.' Quick question just to make sure I am doing everything correctly, if I am the administrator on my work PC, which is a password protected account, when I try signing on from my home PC via RDC, what am I supposed to enter upon opening RDC? > > I have gone through every step in setting up a remote desktop > > connection and still cannot get on. [quoted text clipped - 17 lines] > Can you describe better what you are seeing when you attempt to connect? > Is there a firewall between you and work? A NAT device? Router? > I have gone through every step in setting up a remote desktop > connection and still cannot get on. [quoted text clipped - 9 lines] > How do I add a remote user in order to access my work PC from > home? Shenan Stanley wrote: > You don't. > [quoted text clipped - 7 lines] > > Is there a firewall between you and work? A NAT device? Router? > Thank you both very much for responding. > [quoted text clipped - 13 lines] > protected account, when I try signing on from my home PC via RDC, > what am I supposed to enter upon opening RDC? Are you trying to connect to a public IP? (not a 192.168.xxx.xxx or 10.x.x.x address) when you remote? Is your username 'administrator'? You utilize whatever your actual username is. On the machine in question - one way to find out is to open a Command Prompt (start button --> RUN --> cmd --> OK) and type in 'set' (sans the quotes) and press ENTER. You should get back a bunch of environment variables - one is 'username' (near the bottom of the list) and it tells you what your actual username is... SignatureShenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html 'Are you trying to connect to a public IP? (not a 192.168.xxx.xxx or 10.x.x.x address) when you remote?' Not sure...I am using the ip address I got from going to ipconfig 192.168.1.xxx (according to my isp, it's not a static ip address) The username for my work PC is administrator. Is this what I enter in 'Computer' when RDC opens? I really feel that something is not configured the right way on my work (host) PC. Not sure what it is. > > I have gone through every step in setting up a remote desktop > > connection and still cannot get on. [quoted text clipped - 51 lines] > is 'username' (near the bottom of the list) and it tells you what your > actual username is... >> 'Are you trying to connect to a public IP? (not a 192.168.xxx.xxx >> or 10.x.x.x address) when you remote?' > Not sure...I am using the ip address I got from going to ipconfig > 192.168.1.xxx (according to my isp, it's not a static ip address) Given the answer you gave - 192.168.1.xxx <- you are attempting to connect from outside the privatre network but using a privat IP address. 192.168.x.x is a private range of addresses. Whgat that means is that MANY MANY people probably have this IP Address. You would only use it from inside the same network (like in your home or in your office) for anything. Outside that environment you need to utilize the public IP address to get into your private world. > The username for my work PC is administrator. Is this what I enter > in 'Computer' when RDC opens? No - you only use the username after the connection has been made and the remote computer asks you for the username/password (although you can pre-enter this - it is not in the computer field. The 'computer' field is the remote systems fully qualified domain name/IP address. > I really feel that something is not configured the right way on my > work (host) PC. Not sure what it is. Your answers tell me that you are not getting to your work PC because it is on its own private network behind a router/NAT device. In order to connect to it you either have to configure that device to forward port 3389 requests from outside to the internal computer of your choice or you have t setup a VPN on that device. SignatureShenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html If that is the case...my natural next question is - how do I set up a VPN? > >> 'Are you trying to connect to a public IP? (not a 192.168.xxx.xxx > >> or 10.x.x.x address) when you remote?' [quoted text clipped - 26 lines] > from outside to the internal computer of your choice or you have t setup a > VPN on that device. > If that is the case...my natural next question is - how do I set up a VPN? You don't need a VPN in order to use Remote Desktop although some folks do including myself for various reasons. For addressing help see this... http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTrouble shooting.html#Call_Schemes This presumes you have TCP Port 3389 forwarded through any firewall/router (including the XP SP2 Windows Firewall) between your office PC and the public internet. http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTrouble shooting.html#Port_forwarding Once again when you call your office PC from home the user ID and password are for an account on your office PC not your home PC. You need to use a *STRONG* password. SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... Hi, 'This presumes you have TCP Port 3389 forwarded through any firewall/router > (including the XP SP2 Windows Firewall) between your office PC and the > public internet.' I have disconnected my work PC's firewall (McAfee) and I do not have a router...I am connected to the internet via a Motorola modem. However, I have accessed 'netstat -a' and Port 3389 is 'listening'. '> You don't need a VPN in order to use Remote Desktop although some folks do > including myself for various reasons. For addressing help see this...' My ISP told me that I needed a commercial account and a VPN in order to set up RDC. I can't see why that would be?? If this is not the case, what the heck am I doing wrong? From my understanding, after enabling the host pc to accept remost hosting, forwarding Port 3389 (if you have a router) and either placing an exception in your firewall to accept RDC or disabling completely...all that should need to be done is start up RDC on a client pc, type in the ip address of the host pc and log in to the host pc. Am I missing something? If we don't speak again tonight...Have a safe and happy New Year!! > > If that is the case...my natural next question is - how do I set up a VPN? > [quoted text clipped - 12 lines] > are for an account on your office PC not your home PC. You need to use a > *STRONG* password. > I have disconnected my work PC's firewall (McAfee) and I do not > have a router...I am connected to the internet via a Motorola [quoted text clipped - 13 lines] > > If we don't speak again tonight...Have a safe and happy New Year!! This all started with: > I am trying to connect to my work PC (WINXP PRO) from my home PC > (WINXP PRO). And lead to the fact that your computer at work (the one you are trying to remote to) *is* behind a NAT device/router: > I am using the ip address I got from going to ipconfig > 192.168.1.xxx (according to my isp, it's not a static ip address) ... as the 192.168.1.xxx address is a PRIVATE IP address assigned by some NAT device or router - not by any ISPs I know of. What that means is that your work machine is behind a router or NAT device and you do not currently know its public IP. You need to know the public IP address of your work system (it is not unique - it will be the public IP address for every machine that is behind that same NAT device/router) and then you need to configure that router to forward port 3389 requests to your particular machine (along with all the other stuff you claim to have already done on your work computer.) You home computer - it's all ready to go. As long as you have an Internet connection (normally) and it has the Remote Desktop Client - not much else matters with the client machine (your home machine.) To get the actual public IP address of your work computer - you need to be on it and usually visiting: http://whatismyip.com/ Will give you that IP address. It should *not* be 192.168.xxx.xxx. It should be something else. As for how tro configure the work router to allow port forwarding - that will depend on the router in question and what it has in its manual. SignatureShenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html > Hi, > [quoted text clipped - 28 lines] > > If we don't speak again tonight...Have a safe and happy New Year!! On the work PC open IE and go to the http://www.canyouseeme.org site. Run the test for TCP Port 3389. If the test fails you have a firewall or router blocking incoming requests. If it passes see the following... As noted by Shenan also go to the http://www.whatismyip.com site while at work. This will give you your public internet IP address, the one you need to use when calling from home... Help us understand something... You say you have two PCs at work connected straight to a cable modem, is that correct? What model Motorola modem? How are the PCs connected to the modem, ie. is there a switch between the modem and the two PCs? If you go to the http://www.whatismyip.com site on both PC's do they report different IP addresses or different IP addresses? If you go to "Start -> Run" and type cmd at the command line then type "ipconfig /all" at the prompt on each PC do you get a public IP address, ie. an address that does not start with an address in the private address space meaning 192 or 172 or 10 for example? http://www.ietf.org/rfc/rfc1918.txt Happy New Year to you and yours also... SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... This is the way my 2 workstations at my office are setup: 2 WINXP PRO PC's hooked up to the internet via a SURFboard® Cable Modem SB5101. One end of the cable is going into the modem from the wall and coming out the other end into a Linksys WPS54G Wireless-G Print Server. From there, I have one ethernet wire each going into either PC. So, unless the print server is the 'NAT Device/router' to which you are referring, I again am not sure what i am doing wrong. By the way, since one of my past posts, I did realize that I provided you with an incorrect ip address (192.168.x.xxx). I have since been on checkip.dyndns.org and found out the correct ip address for my work PC. I did go on to www.canyouseeme.org to check Port 3389 and it came back saying 'Error, Connection Timed Out'. Curious if I am taking the cake for being the most 'difficult' person on this newsgroup needing help? > > Hi, > > [quoted text clipped - 51 lines] > > Happy New Year to you and yours also... > This is the way my 2 workstations at my office are setup: > [quoted text clipped - 3 lines] > Print Server. From there, I have one ethernet wire each going into > either PC. There's a problem with this. Someplace their is a router or some other device (NAT) giving out the private IPs and providing you with the multiple connections. The modem you quote has ONE ethernet connection: http://broadband.motorola.com/consumers/products/sb5101/ Where does the one ethernet line become two or three? Back of a computer? A switch (networking device)? > So, unless the print server is the 'NAT Device/router' to which you > are referring, I again am not sure what i am doing wrong. It is not.. http://www.linksys.com/servlet/Satellite?c=L_Product_C2&childpagename=US%2FLayou t&cid=1114037289494&packedargs=site%3DUS&pagename=Linksys%2FCommon%2FVisitorWrap per > By the way, since one of my past posts, I did realize that I > provided you with an incorrect ip address (192.168.x.xxx). I have > since been on checkip.dyndns.org and found out the correct ip > address for my work PC. You provided that to me - not to Al. ;-) > I did go on to www.canyouseeme.org to check Port 3389 and it came > back saying 'Error, Connection Timed Out'. Sounds like it is blocked someplace -- assuming you meant you did that on the work machine. > Curious if I am taking the cake for being the most 'difficult' > person on this newsgroup needing help? Nope. SignatureShenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html > This is the way my 2 workstations at my office are setup: > [quoted text clipped - 17 lines] > Curious if I am taking the cake for being the most 'difficult' person on > this newsgroup needing help? LOL... NO, your not the most difficult, maybe second place...:-) Just kidding of course... Well you print server is simply another device on a network and your modem only has one Ethernet port so its not a router. Your PCs are behind a firewall or router of some sort based on the IP address, ie. a 192.168 address for the PC, and the fact that the http://www.canyouseeme.org test failed. Are you in an office building of some sort that provides internet access? There is definitely something between your work PC and the cable modem... One other test is to try connecting to the PC you want to eventually remotely access/control from your other PC. See this illustration... http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDiagrams/Basi c.html SignatureAl Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.