Remote Assist. sticks on "Attempting to Connect"

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greatbarrier86 - 20 Dec 2007 14:56 GMT

Hi,

I have the router configured for the appropriate port and the other computer
is VPNed into my location, but even when i try to connect, the connection
just hangs on "Attempting to connect." The windows firewalls are not turned
on. Is there any other config that needs to be looked at? The log files have
nothing in them.

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Robert L. (MS-MVP) - 20 Dec 2007 21:57 GMT

Can to telnet port 3389?

Signature

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

> Hi,
>
[quoted text clipped - 6 lines]
> have
> nothing in them.

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greatbarrier86 - 21 Dec 2007 14:35 GMT

Yes...that works fine

> Can to telnet port 3389?
>
[quoted text clipped - 8 lines]
> > have
> > nothing in them.

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Robert L. (MS-MVP) - 21 Dec 2007 15:56 GMT

Sorry, since this is VPN, you should try telnet port 1723. Or use PPTPclnt
and PPTPsrv tools.

VPN troubleshooting toolsVPN Troubleshooting Tools. 1. PPTPclnt and PPTPsrv
to test GRE and PPTP ... 11. Troubleshooting IPSec Tools. Related Topics.
Troubleshooting VPN ...
www.chicagotech.net/vpnissues/vpntools.htm

Signature

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

> Yes...that works fine
>
[quoted text clipped - 11 lines]
>> > have
>> > nothing in them.

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greatbarrier86 - 28 Dec 2007 19:14 GMT

I discovered the problem. Apparently, UltraVNC was running on the same port.

> Sorry, since this is VPN, you should try telnet port 1723. Or use PPTPclnt
> and PPTPsrv tools.
[quoted text clipped - 19 lines]
> >> > have
> >> > nothing in them.

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