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Windows Forum / Windows XP / Remote Desktop / January 2008

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remote desktop thru vpn

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Sammie - 13 Jan 2008 04:47 GMT
i am trying to connect through remote desktop on xp pro at home to my office
(xp pro also) thru a vpn connection. I keep getting that general message
about "network can't connect to remote computer, remote may not be enabled,
etc". I have tried shutting all security, still doesn't work. I know the
setup is correct because i set it up the vpn  on a friends computer who has
xp pro as a test and there was no problem with remote desktop.
The only difference I can see is that their connection is through cable and
mine is DSL-can that be the cause somehow? If not what else can I try? The
source defintely seems to be the home computer.
Robert L. (MS-MVP) - 13 Jan 2008 16:24 GMT
Can you telnet remote computer port 3389?

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Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

>i am trying to connect through remote desktop on xp pro at home to my
>office
[quoted text clipped - 9 lines]
> mine is DSL-can that be the cause somehow? If not what else can I try? The
> source defintely seems to be the home computer.
Sammie - 13 Jan 2008 18:17 GMT
Hate to sound computer stupid but I am- can you explain what to do ?

> Can you telnet remote computer port 3389?
>
[quoted text clipped - 11 lines]
> > mine is DSL-can that be the cause somehow? If not what else can I try? The
> > source defintely seems to be the home computer.
Robert L. (MS-MVP) - 14 Jan 2008 01:14 GMT
Run prompt command on the client. Type telnet ipaddress 3389. note the
ipaddress is the remote computer Ip address.

Signature

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

> Hate to sound computer stupid but I am- can you explain what to do ?
>
[quoted text clipped - 16 lines]
>> > The
>> > source defintely seems to be the home computer.
Sammie - 14 Jan 2008 01:27 GMT
said could not connect on port 3389
i think i cheecked the ms firewall properly and it said 3389 was not
blocked..but maybe i did it incorrectly

> Run prompt command on the client. Type telnet ipaddress 3389. note the
> ipaddress is the remote computer Ip address.
[quoted text clipped - 19 lines]
> >> > The
> >> > source defintely seems to be the home computer.
Robert L. (MS-MVP) - 14 Jan 2008 20:24 GMT
If the remote desktop is enabled and windows firewall doesn't block the port
3389, I would check the other security software. For troubleshooting, start
the computer with clean boot.

How to setup windows network, internet sharing, remote access and VPNHow to
run Windows OS with a clean boot. when you cannot determine the cause of the
issue, you may run Windows clean boot. ...
     www.howtonetworking.com/

Signature

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

> said could not connect on port 3389
> i think i cheecked the ms firewall properly and it said 3389 was not
[quoted text clipped - 26 lines]
>> >> > The
>> >> > source defintely seems to be the home computer.
 
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