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Windows Forum / Windows XP / Remote Desktop / February 2008Remote Desktop Assistance
Greetings! Could anyone tell me why whenever I attempt to connect to my friends RDA request (or vice versa) I constantly receive the message stating that the host server could not be resolved? We both have Windows Firewall active and the exceptions allow for both RDA and Remote Desktop Connection. Thank you. Elaine Beauxrauxgard-Weiderhoff It could you use private IP address to access the remote computer. Check this troubleshooting for more details. remote desktopHow to fix the error "Remote Assistance connection could not be established because the remote host name could not be resolved"? ... www.chicagotech.net/rdesktop.htm  SignatureBob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > Greetings! > [quoted text clipped - 8 lines] > > Elaine Beauxrauxgard-Weiderhoff Thank you for your reply. However, the links on the page you provided are not active, whem clicking on them they do not go anywhere.. Any other suggestions? > It could you use private IP address to access the remote computer. Check > this troubleshooting for more details. [quoted text clipped - 15 lines] >> >> Elaine Beauxrauxgard-Weiderhoff The "links" at www.chicagotech.net/rdesktop.htm are just to the same page further down. No need to use the links, just scroll down. > Thank you for your reply. However, the links on the page you provided are > not active, whem clicking on them they do not go anywhere.. > > Any other suggestions? > > www.chicagotech.net/rdesktop.htm OK, how do I enable and forward Port 3389? Q: How to fix the error "Remote Assistance connection could not be established because the remote host name could not be resolved"? A: When you receive an invitation from an Internet user whose computer is behind a router or firewall, the IP sent to you is the private IP behind the router or firewall. So that you can't access the computer. To fix this issue, 1) edit the invitation IP address and also make sure the port 3389 is open. 2) Use Windows/MSN Messenger to establish the Remote Assistance session. 3) make sure the port 3389 is forwarded to the remote computer. > The "links" at www.chicagotech.net/rdesktop.htm are just to the same page > further down. No need to use the links, just scroll down. [quoted text clipped - 6 lines] > >> > www.chicagotech.net/rdesktop.htm That is specific to your router. Check out the manual or search online. > OK, how do I enable and forward Port 3389? |
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