Nt Backup Hotfix

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RobC - 31 Mar 2004 13:24 GMT

Does anyone know how I can get the hotfix for the below
problem? Microsoft point me to Fujitsu-Siemens and FS
point me back to MS. My PC is an OEM machine but
apparently I just need to get a hotfix from MS.

Event Log: 8017
Description:
NTBackup error: 'The saved selection file "Backup.bks"
cannot be found.'

The fix description can be found at:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;828402&sd=ee

(Microsoft Knowledge Base Article - 828402)

This is the exact problem I'm having so I need the fix.

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Jupiter Jones [MVP] - 31 Mar 2004 16:44 GMT

Rob;
You need to call Microsoft at the number referenced on this link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;828402
State you are calling about a hotfix and you will not be asked for a
credit card.
It does not matter if you have OEM or retail for these type of
hotfixes.

Signature

Jupiter Jones [MVP]
http://www3.telus.net/dandemar/

> Does anyone know how I can get the hotfix for the below
> problem? Microsoft point me to Fujitsu-Siemens and FS
[quoted text clipped - 13 lines]
>
> This is the exact problem I'm having so I need the fix.

Reply to this Message

Carey Frisch [MVP] - 31 Mar 2004 17:13 GMT

To resolve this problem immediately, contact Microsoft Product
Support Services to obtain the hotfix, just like it states in the article.
Go back and read the article and the instructions:
http://support.microsoft.com/default.aspx?scid=kb;[LN];828402

Signature

Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Does anyone know how I can get the hotfix for the below
| problem? Microsoft point me to Fujitsu-Siemens and FS
[quoted text clipped - 13 lines]
|
| This is the exact problem I'm having so I need the fix.

Reply to this Message