WindowsUpdate V5 on XPSP1 broken

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Jim Garrison - 27 Sep 2004 20:11 GMT

Tried running Windows Update today, and it wanted to install a new
version (V5) of Windows Update, so I said OK. During installation of v5
I got an "access is denied" scripting error, even though I added the
v5 site to Trusted Sites before accepting the update.

Now any attempt to launch WindowsUpdate gets a typically cryptic
Microsoft error message:

Windows Update has encountered an error and cannot display the requested page.
Error number: 0x80072F78

That's all there is, apart from some links to various MS help pages.

Suggestions?

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Torgeir Bakken \(MVP\) - 27 Sep 2004 20:37 GMT

> Tried running Windows Update today, and it wanted to install a new
> version (V5) of Windows Update, so I said OK. During installation of v5
[quoted text clipped - 11 lines]
>
> Suggestions?

Hi

If you are behind a Microsoft ISA, this one might be relevant:

XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
Microsoft ISA server
http://www.electrosonics.net/technotes/xperror0x8024402C.htm

Signature

torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

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Jim Garrison - 27 Sep 2004 20:42 GMT

So, is this an acknowledged problem? Is there a fix planned?

Torgeir Bakken (MVP) wrote:

>> Tried running Windows Update today, and it wanted to install a new
>> version (V5) of Windows Update, so I said OK. During installation of v5
[quoted text clipped - 19 lines]
> Microsoft ISA server
> http://www.electrosonics.net/technotes/xperror0x8024402C.htm

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Mr.IT - 30 Sep 2004 20:19 GMT

Hello Jim,

I have encountered this problem before. You need to reset your registry to a
registry backup or if you dont have one you will have to do a system restore
to the point that it stopped working.

Stephen
IT Tech

> So, is this an acknowledged problem? Is there a fix planned?
>
[quoted text clipped - 23 lines]
> > Microsoft ISA server
> > http://www.electrosonics.net/technotes/xperror0x8024402C.htm

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