> when my computer is switched on with the new SP2 it asks
> me to check my virus protection, Norton AntiVirus reports
> that it is installed but its status is unknown appears on
> the screen. can anyone advise me on how too make its
> status known so not to be asked to check my virus
> protection.
Hi
If you are not able to get the Security Center to recognise Norton
fully:
Control Panel/Security Center, click on the "Change the Way
Security Center Notifies Me" link in the left pane.
Frequently asked questions about Windows Security Center
http://support.microsoft.com/?kbid=883792
More about Symantec products and SP2 here:
http://www.symantec.com/techsupp/sp2/faq.html
http://www.symantec.com/techsupp/sp2/support_doc.html
For Norton 2004 products:
After installing XP Service Pack 2, the message "Your computer might
be at risk . . . " appears
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004070814522613?OpenD
ocument&tpre=&csm=no&src=con_web_nam
For Norton 2005 products:
I think Norton 2005 have a tamper proof setting as default, and this
cases the Security Center to not detect NAV 2005.
Symantec Security Alert appears after running LiveUpdate or installing
XP Service Pack 2
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004070812114713?Open&
src=con_web_nam&docid=2004070814522613&nsf=sharedtech.nsf&view=docid&dtype=&prod
=&ver=&osv=&osv_lvl=
For Norton 2002/2003 products:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004090913261113?Open&
src=con_web_nam&docid=2004070814522613&nsf=sharedtech.nsf&view=docid&dtype=&prod
=&ver=&osv=&osv_lvl=
<quote>
Will this be fixed?
Symantec is planning an update, which will be available by
LiveUpdate. The update allows the Windows Security Center to
correctly identify the status of your Norton 2002/2003 security
products and give you the option of configuring how Norton
security products and the Windows Security Center alerts you.
When the update is available, this page will be updated.
</quote>

Signature
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx
richard - 30 Sep 2004 20:47 GMT
>-----Original Message-----
>
[quoted text clipped - 9 lines]
>fully:
>thanks for your help i will wait for update as iam
running norton 2002 version
>Control Panel/Security Center, click on the "Change the Way
>Security Center Notifies Me" link in the left pane.
[quoted text clipped - 13 lines]
>be at risk . . . " appears
>http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004070814522613?
OpenDocument&tpre=&csm=no&src=con_web_nam
>For Norton 2005 products:
>
[quoted text clipped - 4 lines]
>XP Service Pack 2
>http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid
/2004070812114713?
Open&src=con_web_nam&docid=2004070814522613&nsf=sharedtech
.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
>For Norton 2002/2003 products:
>
>http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid
/2004090913261113?
Open&src=con_web_nam&docid=2004070814522613&nsf=sharedtech
.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
><quote>
>Will this be fixed?
[quoted text clipped - 7 lines]
>When the update is available, this page will be updated.
></quote>
Open NAV and run live update. (This works only with the 2004 and newer
versions. Older versions will not be monitored by Windows Security Center).
Bobby
> when my computer is switched on with the new SP2 it asks
> me to check my virus protection, Norton AntiVirus reports
> that it is installed but its status is unknown appears on
> the screen. can anyone advise me on how too make its
> status known so not to be asked to check my virus
> protection.
If you have Norton 2004, just run LiveUpdate and install the latest WMI
Providers update. That will make the Security Center recognize your AV
software.
Other wise just tell it that you will monitor the AV software yourself.
> when my computer is switched on with the new SP2 it asks
> me to check my virus protection, Norton AntiVirus reports
> that it is installed but its status is unknown appears on
> the screen. can anyone advise me on how too make its
> status known so not to be asked to check my virus
> protection.