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Windows Forum / Windows XP / Security and Administration / May 2008

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Error 2771

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txikilindo - 17 May 2008 13:17 GMT
I download the service pack 3 for windows xp
Now when I turn on my computer I saw a message that said
windows installer error 2771.
How can I fix that?
Sorry about my english
Thank you very much
nass - 17 May 2008 22:11 GMT
> I download the service pack 3 for windows xp
> Now when I turn on my computer I saw a message that said
> windows installer error 2771.
> How can I fix that?
> Sorry about my english
> Thank you very much

Windows Installer Error Messages
http://msdn.microsoft.com/en-us/library/aa372835.aspx
Windows Installer 3.1 Redistributable (v2
http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838
-de776fd4138c&displaylang=en

User Profile Hive Cleanup Servic
http://www.microsoft.com/downloads/details.aspx?familyid=1b286e6d-8912-4e18-b570
-42470e2f3582&displaylang=en


HTH
nass
---
http://www.nasstec.co.uk
txikilindo - 18 May 2008 13:55 GMT
I don't know how to fix the error
I found the meaning of the error but that doens't help.
I dowload the windowns installer 3.1 but the computer said I have a recent
update.
I download the Hive cleanup service but the problem is still there.

> > I download the service pack 3 for windows xp
> > Now when I turn on my computer I saw a message that said
[quoted text clipped - 14 lines]
> ---
> http://www.nasstec.co.uk
nass - 18 May 2008 14:16 GMT
http://www.jackiestewart.co.uk/files/windows%20installer%20problems.htm

Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.
HTH.
nass
---
http://www.nasstec.co.uk


> I don't know how to fix the error
> I found the meaning of the error but that doens't help.
[quoted text clipped - 20 lines]
> > ---
> > http://www.nasstec.co.uk
txikilindo - 24 May 2008 21:02 GMT
THE ERROR MESSAGES FOUND IN THE EVENT VIEWER:

The description for Event ID ( 0 ) in Source ( iPod Service ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event: Service
started.

Product: Windows Live Messenger -- The installer has encountered an
unexpected error installing this package. This may indicate a problem with
this package. The error code is 2771. The arguments are: MsgrFeat, ,

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

User profile hive cleanup service version 1.6.30.0 started successfully.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Information Level: success

Scheduler launched Automatic LiveUpdate.

The description for Event ID ( 19011 ) in Source ( MSSQL$VAIO_VEDB ) cannot
be found. The local computer may not have the necessary registry information
or message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
(SpnRegister) : Error 1355.

Event Info: No TV listings provider has been selected. Go to Set Up Guide
Listings in Media Center TV Settings.
Process: DefaultDomain
Object Name: Microsoft.Ehome.Epg.Ehepgdat

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The 'ccAppPlgMgr_2888' service has started.

Faulting application dllhost.exe, version 5.1.2600.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

MsnMsgr (4984) \\.\C:\Documents and Settings\Josune Gutierrez\Local
Settings\Application
Data\Microsoft\Messenger\josune@supercable.net.ve\SharingMetadata\Working\database_4820_951D_2095_12D4\dfsr.db:
The database engine has successfully completed recovery steps.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Hanging application iexplore.exe, version 7.0.6000.16640, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Service started successfully.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

> http://www.jackiestewart.co.uk/files/windows%20installer%20problems.htm
>
[quoted text clipped - 54 lines]
> > > ---
> > > http://www.nasstec.co.uk
 
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